Open Badges from The Open Group

The Open Group is pleased to announce the piloting of our Open Badge program for the professional certification programs. Over the coming months, we will be issuing digital badges for all of The Open Group Certification Programs. These web-enabled badges will allow everyone with an Open Group certification, to clearly, more simply, and consistently promote their Open Group credentials online.

Making Standards Work for e-Government at The Open Group Ottawa conference, July 17-20, 2017

The Open Group Ottawa 2017 Highlights

The aim of this event was to unite practitioners and industry experts to discuss achievements, lessons learned and looming issues in e-Government. The theme, “Making Standards Work® e-Government” looked at the e-Society, e-Technology and e-Management viewpoints –federal, provincial, municipal and NGOs. Emphasis was on how techniques such as Enterprise Architecture and Business Design and standards such as TOGAF® and ArchiMate® are acting as a foundational core for enterprise transformation.
Topics include: issues surrounding business transformation, business analysis, information sharing, e-health, privacy and cyber-security. In addition, the strategic execution and the application of emerging technologies and management techniques to e-Government will be the subject of presentations by global experts.

Understanding the Customer Experience: A Conversation with Forrester Analysts David Cannon and David Wheable

With more technology in the hands of consumers than ever before, customers have become increasingly demanding in terms of not only the service they receive from companies but also the experience they have with your company or brand. Today, companies must be aware of and respond to what customers are looking for in terms of what they get from a company and how they interact—or they risk losing those customers.

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