By Dana Gardner, Interabor Solutions
Listen to this recorded podcast here: BriefingsDirect-O-ACEML Standard Effort Points to Broad Automation for Improved IT Compliance and Security Across Systems
The following is the transcript of a sponsored podcast panel discussion on the new Open Automated Compliance Expert Markup Language (O-ACEML) standard, in conjunction with the The Open Group Conference, Austin 2011.
Dana Gardner: Hi, this is Dana Gardner, Principal Analyst at Interarbor Solutions, and you’re listening to BriefingsDirect. Today, we present a sponsored podcast discussion in conjunction with The Open Group Conference in Austin, Texas, the week of July 18, 2011. We’re going to examine the Open Automated Compliance Expert Markup Language (O-ACEML), a new standard creation and effort that helps enterprises automate security compliance across their systems in a consistent and cost-saving manner.
O-ACEML helps to achieve compliance with applicable regulations but also achieves major cost savings. From the compliance audit viewpoint, auditors can carry out similarly consistent and more capable audits in less time. Here to help us understand O-ACEML and managing automated security compliance issues and how the standard is evolving are our guests. We’re here with Jim Hietala, Vice President of Security at The Open Group. Welcome back, Jim.
Jim Hietala: Thanks, Dana. Glad to be with you.
Shawn Mullen: Thank you.
Gardner: Let’s start by looking at why this is an issue. Why do O-ACEML at all? I assume that security being such a hot topic, as well as ways in which organizations grapple with the regulations, and compliance issues are also very hot, this has now become an issue that needs some standardization. Let me throw this out to both of you. Why are we doing this at all and what are the problems that we need to solve with O-ACEML?
Hietala: One of the things you’ve seen in last 10 or 12 years, since the compliance regulations have really come to the fore, is that the more regulation there is, more specific requirements are put down, and the more challenging it is for organizations to manage. Their IT infrastructure needs to be in compliance with whatever regulations impact them, and the cost of doing so becomes a significant thing. So, anything that could be done to help automate, to drive out cost, and maybe make organizations more effective in complying with the regulations that affect them — whether it’s PCI, HIPAA, or whatever — there’s lot of benefit to large IT organizations in doing that. That’s really what drove us to look at adopting a standard in this area.
Gardner: Jim, just for those folks who are coming in as fresh, are we talking about IT security equipment and the compliance around that, or is it about the process of how you do security, or both? What are the boundaries around this effort and what it focuses on?
Hietala: It’s both. It’s enabling the compliance of IT devices specifically around security constraints and the security configuration settings and to some extent, the process. If you look at how people did compliance or managed to compliance without a standard like this, without automation, it tended to be a manual process of setting configuration settings and auditors manually checking on settings. O-ACEML goes to the heart of trying to automate that process and drive some cost out of an equation.
Gardner: Shawn Mullen, how do you see this in terms of the need? What are the trends or environment that necessitate in this?
Mullen: I agree with Jim. This has been going on a while, and we’re seeing it on both classes of customers. On the high-end, we would go from customer-to-customer and they would have their own hardening scripts, their own view of what should be hardened. It may conflict with what compliance organization wanted as far as the settings. This was a standard way of taking what the compliance organization wanted, and also it has an easy way to author it, to change it.
If your own corporate security requirements are more stringent, you can easily change the O-ACEML configuration, so that is satisfies your more stringent corporate compliance or security policy, as well as satisfying the regulatory compliance organization in an easy way to monitor it, to report, and see it.
In addition, on the low end, the small businesses don’t have the expertise to know how to configure their systems. Quite frankly, they don’t want to be security experts. Here is an easy way to print an XML file to harden their systems as it needs to be hardened to meet compliance or just the regular good security practices.
Gardner: One of the things that’s jumped out at me as I’ve looked into this, is the rapid improvement in terms of a cost or return on investment (ROI), almost to the league of a no- brainer category. Help me understand why is it so expensive and inefficient now, when it comes to security equipment audits and regulatory compliance. What might this then therefore bring in terms of improvement?
Mullen: One of the things that we’re seeing in the industry is server consolidation. If you have these hundreds, or in large organizations, thousands of systems and you have to manually configure them, it becomes a very daunting task. Because of that, it’s a one-time shot at doing this, and then the monitoring is even more difficult. With O-ACEML, it’s a way of authoring your security policy as it meets compliance or for your own security policy in pushing that out. This allows you to have a single XML and push it onto heterogeneous platforms. Everything is configured securely and consistently and it gives you a very easy way to get the tooling to monitor those systems, so they are configured correctly today. You’re checking them weekly or daily to ensure that they remain in that desired state.
Gardner: So it’s important not only to automate, but be inclusive and comprehensive in the way you do that or you are back to manual process at least for a significant portion, but that might then not be at your compliance issues. Is that how it works?
Mullen: We had a very interesting presentation here at The Open Group Conference yesterday. I’ll let Jim provide some of the details on that, but customers are finding the best way they can lower their compliance or their cost of meeting compliance is through automation. If you can automate any part of that compliance process, that’s going to save you time and money. If you can get rid of the manual effort with automation, it greatly reduces your cost.
Gardner: Shawn, do we have any sense in the market what the current costs are, even for something that was as well-known as Sarbanes-Oxley? How impressive, or unfortunately intimidating, are some of these costs?
Cost of compliance
Mullen: There was a very good study yesterday. The average cost of an organization to be compliant is $3 million. That’s annual cost. What was also interesting was that the cost of being non-compliant, as they called it, was $9 million.
Hietala: The figures that Shawn was referencing come out of the study by the Ponemon Institute. Larry Ponemon does lots of studies around security risk compliance cost. He authors an annual data breach study that’s pretty widely quoted in the security industry that gets to the cost of data breaches on average for companies.
In the numbers that were presented yesterday, he recently studied 46 very large companies, looking at their cost to be in compliance with the relevant regulations. It’s like $3.5 million a year, and over $9 million for companies that weren’t compliant, which suggests that companies that are actually actively managing towards compliance are probably little more efficient than those that aren’t. What O-ACEML has the opportunity to do for those companies that are in compliance is help drive that $3.5 million down to something much less than that by automating and taking manual labor out of process.
Gardner: So it’s a seemingly very worthwhile effort. How do we get to where we are now, Jim, with the standard and where do we need to go? What’s the level of maturity with this?
Hietala: It’s relatively new. It was just published 60 days ago by The Open Group. The actual specification is on The Open Group website. It’s downloadable, and we would encourage both, system vendors and platform vendors, as well as folks in the security management space or maybe the IT-GRC space, to check it out, take a look at it, and think about adopting it as a way to exchange compliance configuration information with platforms.
We want to encourage adoption by as broad a set of vendors as we can, and we think that having more adoption by the industry, will help make this more available so that end-users can take advantage of it.
Gardner: Back to you Shawn. Now that we’ve determined that we’re in the process of creating this, perhaps, you could set the stage for how it works. What takes place with ACEML? People are familiar with markup languages, but how does this now come to bear on this problem around compliance, automation, and security?
Mullen: Let’s take a single rule, and we’ll use a simple case like the minimum password length. In PCI the minimum password length, for example, is seven. Sarbanes-Oxley, which relies on COBiT password length would be eight.
But with an O-ACEML XML, it’s very easy to author a rule, and there are three segments to it. The first segment is, it’s very human understandable, where you would put something like “password length equals seven.” You can add a descriptive text with it, and that’s all you have to author.
When that is pushed down on to the platform or the system that’s O-ACEML aware, it’s able to take that simple ACEML word or directive and map that into an actionable command relevant to that system. When it finds the map into the actionable command ,it writes it back into the XML. So that’s completing the second phase of the rule. It executes that command either to implement the setting or to check the setting.
The result of the command is then written back into the XML. So now the XML for particular rule has the first part, the authored high-level directive as a compliance organization, how that particular system mapped into a command, and the result of executing that command either in a setting or checking format.
Now we have all of the artifacts we need to ensure that the system is configured correctly, and to generate audit reports. So when the auditor comes in we can say, “This is exactly how any particular system is configured and we know it to be consistent, because we can point to any particular system, get the O-ACEML XML and see all the artifacts and generate reports from that.”
Gardner: Maybe to give a sense of how this works, we can also look at a before-and-after scenario. Maybe you could describe how things are done now, the before or current status approach or standard operating procedure, and then what would be the case after someone would implement and mature O-ACEML implementation.
Mullen: There are similar tools to this, but they don’t all operate exactly the same way. I’ll use an example of BigFix. If I had a particular system, they would offer a way for you to write your own scripts. You would basically be doing what you would do at the end point, but you would be doing it at the BigFix central console. You would write scripts to do the checking. You would be doing all of this work for each of your different platforms, because everyone is a little bit different.
Then you could use BigFix to push the scripts down. They would run, and hopefully you wrote your scripts correctly. You would get results back. What we want to do with ACEML is when you just put the high-level directive down to the system, it understands ACEML and it knows the proper way to do the checking.
What’s interesting about ACEML, and this is one of our differences from, for example, the security content automation protocol (SCAP), is that instead of the vendor saying, “This is how we do it. It has a repository of how the checking goes and everything like that,” you let the end point make the determination. The end point is aware of what OS it is and it’s aware of what version it is.
For example, with IBM UNIX, which is AIX, you would say “password check at this different level.” We’ve increased our password strength, we’ve done a lot of security enhancements around that. If you push the ACEML to a newer level of AIX, it would do the checking slightly differently. So, it really relies on the platform, the device itself, to understand ACEML and understand how best to do its checking.
We see with small businesses and even some of the larger corporations that they’re maintaining their own scripts. They’re doing everything manually. They’re logging on to a system and running some of those scripts. Or, they’re not running scripts at all, but are manually making all of these settings.
It’s an extremely long and burdensome process,when you start considering that there are hundreds of thousands of these systems. There are different OSs. You have to find experts for your Linux systems or your HP-UX or AIX. You have to have all those different talents and skills in these different areas, and again the process is quite lengthy.
Gardner: Jim Hietala, it sounds like we are focusing on servers to begin with, but I imagine that this could be extended to network devices, other endpoints, other infrastructure. What’s the potential universe of applicability here?
Hietala: The way to think about it is the universe of IT devices that are in scope for these various compliance regulations. If you think about PCI DSS, it defines pretty tightly what your cardholder data environment consists of. In terms of O-ACEML, it could be networking devices, servers, storage equipment, or any sort of IT device. Broadly speaking, it could apply to lots of different classes of computing devices.
Gardner: Back to you Shawn,. You mentioned the AIX environment. Could you explain a beginning approach that you’ve had with IBM Compliance Expert, or ICE, that might give us a clue as to how well this could work, when applied even more broadly? How does that heritage in ICE develop, and what would that tell us about what we could expect with O-ACEML?
Mullen: We’ve had ICE and this AIX Compliance Expert, using the XML, for a number of years now. It’s been broadly used by a lot of our customers, not only to secure AIX but to secure the virtualization environment in a particular a virtual I/O server. So we use it for that.
One of the things that ACEML brings is that it has some of the lessons we learned from doing our own proprietary XML. It also brings some lessons we learned when looking at other XML for compliance like XCCDF. One of the things we put in there was a remediation element.
For example, the PCI says that your password length should be seven. COBiT says your password length should be eight. It has the XML, so you can blend multiple compliance requirements with a single policy, choosing the more secure setting, so that both compliance organizations, or other three compliance organizations, gets set properly to meet all of those, and apply it to a singular system.
One of the things that we’re hoping vendors will gravitate toward is the ability to have a central console controlling their IT environment or configuring and monitoring their IT environment. It just has to push out a single XML file. It doesn’t have to push out a special XML for Linux versus AIX versus a network device. It can push out that ACEML file to all of the devices. It’s a singular descriptive XML, and each device, in turn, knows how to map it to its own particular platform in security configuring.
Gardner: Jim Hietala, it sounds as if the low-hanging fruit here would be the compliance and automation benefit, but it also sounds as if this is comprehensive. It’s targeted at a very large set of the devices and equipment in the IT infrastructure. This could become a way of propagating new security policies, protocols, approaches, even standards, down the line. Is that part of the vision here — to be able to offer a means by which an automated propagation of future security changes could easily take place?
Hietala: Absolutely, and it goes beyond just the compliance regulations that are inflicted on us or put on us by government organizations to defining a best practice instead of security policies in the organization. Then, using this as a mechanism to push those out to your environment and to ensure that they are being followed and implemented on all the devices in their IT environment.
So, it definitely goes beyond just managing compliance to these external regulations, but to doing a better job of implementing the ideal security configuration settings across your environment.
Gardner: And because this is being done in an open environment like The Open Group, and because it’s inclusive of any folks or vendors or suppliers who want to take part, it sounds as if this could also cross the chasm between an enterprise, IT set, and a consumer or mobile or external third-party provider set.
Is it also a possibility that we’re going beyond heterogeneity, when it comes to different platforms, but perhaps crossing boundaries into different segments of IT and what we’re seeing with the “consumerization” of IT now? I’ll ask this to either of you or both of you.
Moving to the Cloud
Hietala: I’ll make a quick comment and then turn it over to Shawn. Definitely, if you think about how this sort of a standard might apply towards services that are built in somebody’s Cloud, you could see using this as a way to both set configuration settings and check on the status of configuration settings and instances of machines that are running in a Cloud environment. Shawn, maybe you want to expand on that?
Mullen: It’s interesting that you brought this up, because this is the exact conversation we had earlier today in one of the plenary sessions. They were talking about moving your IT out into the Cloud. One of the issues, aside from just the security, was how do you prove that you are meeting these compliance requirements?
O-ACEML is a way to reach into the Cloud to find your particular system and bring back a report that you can present to your auditor. Even though you don’t own the system –it’s not in the data center here in the next office, it’s off in the cloud somewhere — you can bring back all the artifacts necessary to prove to the auditor that you are meeting the regulatory requirements.
Gardner: Jim, how do folks take further steps to either gather more information? Obviously, this would probably of interest to enterprises as well as the suppliers, vendors for professional services organizations. What are the next steps? Where can they go to get some information? What should they do to become involved?
Hietala: The standard specification is up on our website. You can go to the “Publications” tab on our website, and do a search for O-ACEML, and you should find the actual technical standard document. Then, you can get involved directly in the Security Forum by joining The Open Group . As the standard evolves, and as we do more with it, we certainly want more members involved in helping to guide the progress of it over time.
Gardner: Thoughts from you, Shawn, on that same getting involved question?
Mullen: That’s a perfect way to start. We do want to invite different compliance organization, everybody from the electrical power grid — they have their own view of security — to ISO, to payment card industry. For the electrical power grid standard, for example — and ISO is the same way — what ACEML helps them with is they don’t need to understand how Linux does it, how AIX does it. They don’t need to have that deep understanding.
In fact, the way ISO describes it in their PDF around password settings, it basically says, use good password settings, and it doesn’t go into any depth beyond that. The way we architected and designed O-ACEML is that you can just say, “I want good password settings,” and it will default to what we decided. What we focused in on collectively as an international standard in The Open Group was, that good password hygiene means you change your password every six months. It should at least carry this many characters, there should be a non-alpha/numeric.
It removes the burden of these different compliance groups from being security experts and it let’s them just use ACEML and the default settings that The Open Group came up with. We want to reach out to those groups and show them the benefits of publishing some of their security standards in O-ACEML. Beyond that, we’ll work with them to have that standard up, and hopefully they can publish it on their website, or maybe we can publish it on The Open Group website.
Gardner: Well, great. We’ve been learning more about the Open Automated Compliance Expert Markup Language, more commonly known as O-ACEML. And we’ve been seeing how it can help assure compliance along with some applicable regulations across different types of equipment, but has the opportunity to perhaps provide more security across different domains, be that cloud or on-premises or even partner networks. while also achieving major cost savings. We’ve been learning how to get to started on this and what the maturity timeline is.
Jim Hietala, what would be the next milestone? What should people expect next in terms of how this is being rolled out?
Hietala: You’ll see more from us in terms of adoption of the standard. We’re looking already at case studies and so forth to really describe in terms that everyone can understand what benefits organizations are seeing from using O-ACEML. Given the environment we’re in today, we’re seeing about security breaches and hacktivism and so forth everyday in the newspapers.
I think we can expect to see more regulation and more frequent revisions of regulations and standards affecting IT organizations and their security, which really makes it imperative for engineers in IT environment in such a way that you can accommodate those changes, as they are brought to your organization, do so in an effective way, and at the least cost. Those are really the kinds of things that O-ACEML has targeted, and I think there is a lot of benefit to organizations to using it.
Gardner: Shawn, one more question to you as a follow-up to what Jim said, not only that should we expect more regulations, but we’ll see them coming from different governments, different strata of governments, so state, local, federal perhaps. For multinational organization, this could be a very complex undertaking, so I’m curious as to whether O-ACEML could also help when it comes to managing multiple regulations across multiple jurisdictions for larger organizations.
Mullen: That was the goal when we came up with O-ACEML. Anybody could author it, and again, if a single system fell under the purview of multiple compliance requirements, we could plan that together and that system would be a multiple one. It’s an international standard, we want it to be used by multiple compliance organizations. And compliance is a good thing. It’s just good IT governance. It will save companies money in the long run, as we saw with these statistics. The goal is to lower the cost of being compliant, so you get good IT governance, just with a lower cost.
Gardner: Thanks. This sponsored podcast is coming to you in conjunction with The Open Group Conference in Austin, Texas, in the week of July 18, 2011. Thanks to both our guests. Jim Hietala, the Vice President of Security at The Open Group. Thank you, Jim.
Hietala: Thank you, Dana.
Gardner: And also Shawn Mullen, Power Software Security Architect at IBM. Thank you, Shawn.
Mullen: Thank you, Dana.
Gardner: This is Dana Gardner, Principal Analyst at Interarbor Solutions. Thanks again for listening, and come back next time.
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Dana Gardner is the Principal Analyst at Interarbor Solutions, which identifies and interprets the trends in Services-Oriented Architecture (SOA) and enterprise software infrastructure markets. Interarbor Solutions creates in-depth Web content and distributes it via BriefingsDirect™ blogs, podcasts and video-podcasts to support conversational education about SOA, software infrastructure, Enterprise 2.0, and application development and deployment strategies.