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The Open Trusted Technology Provider™ Standard (O-TTPS) – Approved as ISO/IEC 20243:2015 and the O-TTPS Certification Program

By The Open Group

The increase of cybersecurity threats, along with the global nature of Information and Communication Technology (ICT), results in a threat landscape ripe for the introduction of tainted (e.g., malware-enabled or malware-capable) and counterfeit components into ICT products. This poses significant risk to customers in the operation of their business enterprises and our critical infrastructures.

customer-loyalty

Understanding the Customer Experience: A Conversation with Forrester Analysts David Cannon and David Wheable

By The Open Group

With more technology in the hands of consumers than ever before, customers have become increasingly demanding in terms of not only the service they receive from companies but also the experience they have with your company or brand. Today, companies must be aware of and respond to what customers are looking for in terms of what they get from a company and how they interact—or they risk losing those customers.

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