The Open Group IT4IT™ Reference Architecture, a standard of The Open Group uses a value chain framework that applies this concept to IT by defining an integrated IT management framework focusing on the lifecycle of services. This allows IT to achieve the same level of business predictability and efficiency that supply chain management has allowed for the business.
Over the last ten years I have focused on cloud computing and seen increased adoption of cloud in enterprises. Companies large and small have adopted Software as a Service (SaaS) and traditional private/public PaaS/IaaS cloud services to expand their digital footprint. In doing so they depend increasingly on an ever-larger supplier community to obtain the digital support required to run their business.
We are looking for more problem definitions and solutions to drive a collective global mindset forward to ensure that IT delivers benefits across the entire value chain. If we agree on what the problems are, prioritize and work on them in a wholly collegiate manner, the industry is in a better place as a consequence.