Business Service vs. Product Thinking

By Myles Suer, #CIOChat Facilitator, CIO.com Contributor, and Dell Boomi Head of Global Enterprise Marketing

Many years ago, I was asked to review an early draft of ITIL Version 3.0. I remember even taking the draft service strategy book on vacation with me. My wife asked me at one point why I was getting so excited about a ‘tech manual’ while she said that she was reading something truly exciting, a romance novel. In the end, I made many comments and suggestions as a business strategist. Most did not get accepted.

The Open Group to Hold “Digital First” Event Virtually

In light of the COVID-19 pandemic, The Open Group will host its upcoming virtual event (which was originally planned to take place face-to-face in Mumbai, India) on April 27 – 29, 2020. As an organization that prides itself on bringing people together globally, it is important to us that we continue to do so during these uncertain times. Everyone’s health and safety are the key priorities. The Open Group has planned for the virtual event to be conducive to time zones across the globe.

A Year of Growth and Opportunity: 2019 and a Look Ahead to 2020

By Steve Nunn, President and CEO, The Open Group

As we usher in the new decade, I would like to express my sincerest wishes for you – our valued Members, The Open Group global community, and staff – to enjoy much happiness and great success in 2020.

What a year it has been here at The Open Group! As I reflect on 2019 and consider what is to come in 2020, one thing is very clear – The Open Group is doing even more of what it does best – helping to solve real business problems through technology standards.

Why the IT4IT™ Standard is Key to Driving Business Value for CIOs

Forrester predicted that 2019 would be the year of rebuilding foundations and measured innovation for the CIO. As part of this, they suggested that CIOs not put the proverbial ‘cart’ before the ‘horse’, and to focus on providing solid foundations while taking a measured approach to innovation. Yet despite the guidance to focus on practicality, many CIOs still aspire to be seen as a technology evangelist and to work with smart business partners to create major change within the organization. This has left many CIOs at a stalemate in regards to their role and responsibilities, especially as the CEO and CDO roles continue to evolve.

The Interesting Case of Who’s Using the IT4IT™ Standard – Part Two – The Oil and Gas, IT, Retail, Logistics, and Engineering Sectors

The Open Group IT4IT™ Reference Architecture, a standard of The Open Group uses a value chain framework that applies this concept to IT by defining an integrated IT management framework focusing on the lifecycle of services. This allows IT to achieve the same level of business predictability and efficiency that supply chain management has allowed for the business.

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