The Open Group October Event To Take Place in Amsterdam

The Open Group, the vendor-neutral IT consortium, is hosting its upcoming event in Amsterdam, October 23-26, 2017. The Open Group Amsterdam 2017 will focus on Architecting the Digital Enterprise, bringing together vendors and end-user organizations to discuss how to architect the new digital enterprise.
The event’s focus will be on how Enterprise Architecture and standards such as the TOGAF® framework, ArchiMate® modeling language, and IT4IT™ reference architecture (for managing the business of IT) are empowering companies to build better systems by architecting for digital business strategies.

Understanding the Customer Experience: A Conversation with Forrester Analysts David Cannon and David Wheable

With more technology in the hands of consumers than ever before, customers have become increasingly demanding in terms of not only the service they receive from companies but also the experience they have with your company or brand. Today, companies must be aware of and respond to what customers are looking for in terms of what they get from a company and how they interact—or they risk losing those customers.

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