Business Service vs. Product Thinking

By Myles Suer, #CIOChat Facilitator, CIO.com Contributor, and Dell Boomi Head of Global Enterprise Marketing

Many years ago, I was asked to review an early draft of ITIL Version 3.0. I remember even taking the draft service strategy book on vacation with me. My wife asked me at one point why I was getting so excited about a ‘tech manual’ while she said that she was reading something truly exciting, a romance novel. In the end, I made many comments and suggestions as a business strategist. Most did not get accepted.

The Open Group ‘Digital First’ Virtual Event – April 27-29, 2020 – Highlights Blog

This week marked a first for The Open Group. While our physical conferences and Member Meetings have become the world-class events for which we are known, the health and safety of our staff, Members, and event attendees take priority during these unprecedented times.

As an organization that prides itself on bringing people together globally, this week we hosted our first ever virtual event, #ogVIRTUAL. In the face of adversity, it was fantastic to see over 2,000 attendees from 85 countries across the world come together virtually to explore the topic of ‘Digital First’.

EA and Agile – Not Mutually Exclusive After All!

Every organization needs to be Agile in order to handle all kind of forces and developments inside and outside the organization. Equally, organizations also need the structure and overarching view of an organization that is provided by Enterprise Architecture. and in particular, The TOGAF® standard, a standard of The Open Group. Both Lean and EA can make organizations more Agile, but work from a different, complementary perspective. By synergizing both EA and Lean knowledge, techniques, and people, many organizations are exploiting the strengths of both approaches.

The Open Group to Hold “Digital First” Event Virtually

In light of the COVID-19 pandemic, The Open Group will host its upcoming virtual event (which was originally planned to take place face-to-face in Mumbai, India) on April 27 – 29, 2020. As an organization that prides itself on bringing people together globally, it is important to us that we continue to do so during these uncertain times. Everyone’s health and safety are the key priorities. The Open Group has planned for the virtual event to be conducive to time zones across the globe.

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