By Steve Nunn, President and CEO, The Open Group
As digital transformation has matured in the private sector, it has demonstrated its value ever more clearly. Where, ten or twenty years ago, digitalization of core functions was too often a fragmented affair with inconsistent or unpredictable results, we are now increasingly seeing holistic, cohesive implementations being driven by more comprehensive project roadmaps, deeper institutional knowledge, and clearer open standards. The result is that business and consumer expectations have now shifted significantly into line with what digital approaches can uniquely offer.