Category: Forrester

The Open Group to Hold Upcoming Event in Singapore

The Open Group, the vendor-neutral technology standards consortium, is hosting its upcoming event in Singapore, October 29 – November 1, 2018. The Open Group Singapore 2018 will bring together vendors and end user organizations to discuss the development of standards-based and interoperable architecture. The event will focus not only on emerging digital technologies, but also on the standards, architectures and business frameworks that support and enable the transition to and implementation of the modern Digital Enterprise.

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Understanding the Customer Experience: A Conversation with Forrester Analysts David Cannon and David Wheable

With more technology in the hands of consumers than ever before, customers have become increasingly demanding in terms of not only the service they receive from companies but also the experience they have with your company or brand. Today, companies must be aware of and respond to what customers are looking for in terms of what they get from a company and how they interact—or they risk losing those customers.

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