Understanding the Value of the Geological Database for Mining Operations

The Open Group Exploration, Mining, Metals & Minerals Vertical (EMMM™) Forum is a global, vendor-neutral environment where members create Enterprise Architecture standards and reference models for the these industries. The aim of the EMMM Forum is to realize sustainable business value through collaboration around a common operating model, and to support vendors in their delivery of technical and business solutions. The EMMM™ Process Framework shows the first step in the Mining Process is to DISCOVER a new deposit, from which a mine can be ESTABLISHED, the ore and waste EXPLOITED and the valuable material BENEFICIATED, so that the SELL process can be completed, to generate income to ensure the sustainability of the operation. Throughout these processes, the exposed area will be REHABILITATED.

Understanding the Customer Experience: A Conversation with Forrester Analysts David Cannon and David Wheable

With more technology in the hands of consumers than ever before, customers have become increasingly demanding in terms of not only the service they receive from companies but also the experience they have with your company or brand. Today, companies must be aware of and respond to what customers are looking for in terms of what they get from a company and how they interact—or they risk losing those customers.

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