Design Thinking for Enterprise Architects – A Conversation with Mayank Saxena

The concept of Design Thinking is all the rage these days in certain circles—particularly in MBA programs and in the tech industry. But what is Design Thinking and why should businesses make it a consideration? And what does it have to do with Enterprise Architecture?

Mayank Saxena, Enterprise Architect at ABM AMRO Bank in The Netherlands, believes Enterprise Architects can learn a lot from the lessons of Design Thinking—lessons that could give Enterprise Architects greater influence and value within their organizations. We spoke with Mr.Saxena in advance of The Open Group Singapore 2019 to learn more about the concept of Design Thinking and how Enterprise Architects can benefit from it.

Enterprise Architecture and Open Standards for Organizational Transformation and Innovation

The Open Group will explore Enterprise Architecture (EA) best practices and open standards for business transformation at the event in Lima, Peru, on October 4 and 5, 2018. More detailed information can be found here.

The business environment is evolving. Changes to regulations, new customer demands and the increased use of information technologies and mobile devices are just some of the trends putting pressure on organizations to prioritize innovation and efficiency in order to remain competitive.

“Enterprise Architecture As A Service” – How – REACH for the STARS

In two prior blogs, I described why “Enterprise Architecture As A Service” (EA As A Service) would be a good thing and what it might look like.

Why? Because a properly implemented service delivery model would put the emphasis in more appropriate places:

Production and use value versus EA as a deliverable
Timely value along the way versus at the end
Clear expectations versus vague promise
Support and enablement versus ivory tower compliance
What? A portfolio of services provided on demand in service categories:

Planning Services to scope based on need
Buy-in/collaboration Services to ensure the right people in the organization are engaged
Development Services to build the right parts of an EA at the right time
Management Services to ensure that the EA efforts delivers value consistently
Usage Services to derive value from the EA
Decision Support Services to support Portfolio Governance decisions

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