Tag Archives: Capgemini

Three laws of the next Internet of Things – the new platforming evolution in computing

By Mark Skilton, Global Director at Capgemini

There is a wave of new devices and services that are growing in strength extending the boundary of what is possible in today’s internet driven economy and lifestyle.   A striking feature is the link between apps that are on smart phones and tablets and the ability to connect to not just websites but also to data collection sensors and intelligence analytical analysis of that information.   A key driver of this has also been the improvement in the cost-performance curve of information technology not just in CPU and storage but also the easy availability and affordability of highly powerful computing and mass storage in mobile devices coupled with access to complex sensors, advanced optics and screen displays results in a potentially truly immersive experience.  This is a long way from the early days of radio frequency identity tags which are the forerunner of this evolution.   Digitization of information and its interpretation of meaning is everywhere, moving into a range of industries and augmented services that create new possibilities and value. A key challenge in how to understand this growth of devices, sensors, content and services across the myriad of platforms and permutations this can bring.

·         Energy conservation

o   Through home and building energy management

·         Lifestyle activity

o   Motion sensor Accelerometers, ambient light sensors, moisture sensors, gyroscopes, proximity sensors.

·          Lifestyle health

o   Heart rate, blood oxygen levels, respiratory rate, heart rate variability, for cardiorespiratory monitoring are some of the potential
that connecting Devices

·         Medical Health

o   Biomedical sensing for patient care and elderly care management,  heart, lung, kidney dialysis,  medial value and organ implants, orthopaedic implants and brain-image scanning.   Examples of devices can monitoring elderly physical activity, blood pressure and other factors unobtrusively and proactively.  These aim to drive improvements in prevention, testing, early detection, surgery and treatment helping improve quality of life and address rising medical costs and society impact of aging population.

·         Transport

o   Precision global positioning, local real time image perception interpretation  sensing, dynamic electromechanical control systems.

·         Materials science engineering and manufacturing

o   Strain gauges, stress sensors, precision lasers, micro and nanoparticle engineering,  cellular manipulation, gene splicing,
3D printing has the potential to revolutionize automated manufacturing but through distributed services over the internet, manufacturing can potentially be accessed by anyone.

·         Physical Safety and security

o   Examples include Controlling children’s access to their mobile phone via your pc is an example of parental protection of children using web based applications to monitory and control mobile and computing access.  Or Keyless entry using your  phone.  Wiki, Bluetooth and internet network app and device to automate locking of physical; door and entry remotely or in proximity.

·         Remote activity and swarming robotics

o   The developing of autonomous robotics to respond and support exploration and services in harsh or inaccessible environments. Disabled support through robotic prosthetics and communication synthesis.   Swarming robots that fly or mimic group behavior.  Swarming robots that mimic nature and decision making.

These are just the tip of want is possible; the early commercial ventures that are starting to drive new ways to think about information technology and application services.

A key feature I noticed in all these devices are that they augment previous layers of technology by sitting on top of them and adding extra value.   While often the long shadow of the first generation giants of the public internet Apple, Google, Amazon give the impression that to succeed means a controlled platform and investment of millions; these new technologies use existing infrastructure and operate across a federated distributed architecture that represents a new kind of platforming paradigm of multiple systems.

Perhaps a paradigm of new technology cycles is that as the new tech arrives it will cannibalize older technologies. Clearly nothing is immune to this trend, even the cloud,   I’ll call it even the evolution of a  kind a technology laws ( a feature  I saw in by Charles Fine clock speed book http://www.businessforum.com/clockspeed.html  but adapted here as a function of compound cannibalization and augmentation).  I think Big Data is an example of such a shift in this direction as augmented informatics enables major next generation power pays for added value services.

These devices and sensors can work with existing infrastructure services and resources but they also create a new kind of computing architecture that involves many technologies, standards and systems. What was in early times called “system of systems” Integration (Examples seen in the defence sector  http://www.bctmod.army.mil/SoSI/sosi.html  and digital ecosystems in the government sector  http://www.eurativ.com/specialreport-skills/kroes-europe-needs-digital-ecosy-interview-517996 )

While a sensor device can replace the existing thermostat in your house or the lighting or the access locks to your doors, they are offering a new kind of augmented experience that provides information and insight that enabled better control of the wider environment or the actions and decisions within a context.

This leads to a second feature of these device, the ability to learn and adapt from the inputs and environment.  This is probably an even larger impact than the first to use infrastructure in that it’s the ability to change the outcomes is a revolution in information.  The previous idea of static information and human sense making of this data is being replaced by the active pursuit of automated intelligence from the machines we build.   Earlier design paradigms that needed to define declarative services, what IT call CRUD (Create, Read, Update, Delete) as predefined and managed transactions are being replaced by machine learning algorithms that seek to build a second generation of intelligent services  that alter the results and services with the passage of time and usage characteristics.

This leads me to a third effect that became apparent in the discussion of lifestyle services versus medical and active device management.  In the case of lifestyle devices a key feature is the ability to blend in with the personal activity to enable new insight in behavior and lifestyle choices, to passively and actively monitor or tack action, not always to affect they behavior itself. That is to provide unobtrusive, ubiquitous presence.   But moving this idea further it is also about the way the devices could merge in a become integrated within the context of the user or environmental setting.  The example of biomedical devices to augment patient care and wellbeing is one such example that can have real and substantive impact of quality of life as well as efficiency in cost of care programs with an aging population to support.

An interesting side effect of these trends is the cultural dilemma these devices and sensors bring in the intrusion of personal data and privacy. Yet once the meaning and value of if this telemetry on safety , health or material value factors is perceived for the good of the individual and community, the adoption of such services may become more pronounced and reinforced. A virtuous circle of accelerated adoption seen as a key characteristic of successful growth and a kind of conditioning feedback that creates positive reinforcement.     While a key feature that is underpinning these is the ability of the device and sensor to have an unobtrusive, ubiquitous presence this overall effect is central to the idea of effective system of systems integration and borderless information flow TM (The Open Group)

These trends I see as three laws of the next Internet of things describing a next generation platforming strategy and evolution.

Its clear that sensors and devices are merging together in a way that will see cross cutting from one industry to another.  Motion and temperature sensors in one will see application in another industry.   Services from one industry may connect with other industries as combinations of these services, lifestyles and affects.

Iofthings1.jpg

Formal and informal communities both physical and virtual will be connected through sensors and devices that pervade the social, technological and commercial environments. This will drive further growth in the mass of data and digitized information with the gradual semantic representation of this information into meaningful context.  Apps services will develop increasing intelligence and awareness of the multiplicity of data, its content and metadata adding new insight and services to the infrastructure fabric.  This is a new platforming paradigm that may be constructed from one or many systems and architectures from the macro to micro, nano level systems technologies.

The three laws as I describe may be recast in a lighter tongue-in-cheek way comparing them to the famous Isaac Asimov three laws of robotics.   This is just an illustration but in some way implies that the sequence of laws is in some fashion protecting the users, resources and environment by some altruistic motive.  This may be the case in some system feedback loops that are seeking this goal but often commercial micro economic considerations may be more the driver. However I can’t help thinking that this does hint to what maybe the first stepping stone to the eventuality of such laws.

Three laws of the next generation of The Internet of Things – a new platforming architecture

Law 1. A device, sensor or service may operate in an environment if it can augment infrastructure

Law 2.  A device, sensor or service must be able  to learn and adapt its response to the environment as long as  it’s not in conflict with the First law

Law 3. A device, sensor or service  must have unobtrusive ubiquitous presence such that it does not conflict with the First or Second laws

References

 ·       Energy conservation

o   The example of  Nest  http://www.nest.com Learning thermostat, founded by Tony Fadell, ex ipod hardware designer and  Head of iPod and iPhone division, Apple.   The device monitors and learns about energy usage in a building and adapts and controls the use of energy for improved carbon and cost efficiency.

·         Lifestyle activity

o   Motion sensor Accelerometers, ambient light sensors, moisture sensors, gyroscopes, proximity sensors.  Example such as UP Jawbone  https://jawbone/up and Fitbit  http://www.fitbit.com .

·          Lifestyle health

o   Heart rate, blood oxygen levels, respiratory rate, heart rate variability, for cardiorespiratory monitoring are some of the potential that connecting Devices such as Zensorium  http://www.zensorium.com

·         Medical Health

o   Biomedical sensing for patient care and elderly care management,  heart, lung, kidney dialysis,  medial value and organ implants, orthopaedic implants and brain-image scanning.   Examples of devices can monitoring elderly physical activity, blood pressure and other factors unobtrusively and proactively.  http://www.nytimes.com/2010/07/29/garden/29parents.html?pagewanted-all  These aim to drive improvements in prevention, testing, early detection, surgery and treatment helping improve quality of life and address rising medical costs and society impact of aging population.

·         Transport

o   Precision global positioning, local real time image perception interpretation  sensing, dynamic electromechanical control systems. Examples include Toyota  advanced IT systems that will help drivers avoid road accidents.  Http://www.toyota.com/safety/ Google driverless car  http://www.forbes.com/sites/chenkamul/2013/01/22/fasten-your-seatbelts-googles-driverless-car-is-worth-trillions/

·         Materials science engineering and manufacturing

o   Strain gauges, stress sensors, precision lasers, micro and nanoparticle engineering,  cellular manipulation, gene splicing,
3D printing has the potential to revolutionize automated manufacturing but through distributed services over the internet, manufacturing can potentially be accessed by anyone.

·         Physical Safety and security

o   Alpha Blue http://www.alphablue.co.uk Controlling children’s access to their mobile phone via your pc is an example of parental protection of children using web based applications to monitory and control mobile and computing access.

o   Keyless entry using your  phone.  Wiki, Bluetooth and internet network app and device to automate locking of physical; door and entry remotely or in proximity. Examples such as Lockitron  https://www.lockitron.com.

·         Remote activity and swarming robotics

o   The developing of autonomous robotics to respond and support exploration and services in  harsh or inaccessible environments. Examples include the NASA Mars curiosity rover that has active control programs to determine remote actions on the red planet that has a signal delay time round trip (13 minutes, 48 seconds EDL) approximately 30 minutes to detect perhaps react to an event remotely from Earth.  http://blogs.eas.int/mex/2012/08/05/time-delay-betrween-mars-and-earth/  http://www.nasa.gov/mission_pages/mars/main/imdex.html .  Disabled support through robotic prosthetics and communication synthesis.     http://disabilitynews.com/technology/prosthetic-robotic-arm-can-feel/.  Swarming robotc that fly or mimic group behavior.    University of Pennsylvania, http://www.reuters.com/video/2012/03/20/flying-robot-swarms-the-future-of-search?videoId-232001151 Swarming robots ,   Natural Robotics Lab , The University of Sheffield , UK   http://www.sheffield.ac.uk/news/nr/sheffield-centre-robotic-gross-natural-robotics-lab-1.265434

 Mark Skilton is Global Director for Capgemini, Strategy CTO Group, Global Infrastructure Services. His role includes strategy development, competitive technology planning including Cloud Computing and on-demand services, global delivery readiness and creation of Centers of Excellence. He is currently author of the Capgemini University Cloud Computing Course and is responsible for Group Interoperability strategy.

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The era of “Internet aware systems and services” – the multiple-data, multi-platform and multi-device and sensors world

By Mark Skilton, Global Director at Capgemini

Communications + Data protocols and the Next Internet of Things Multi-Platform solutions

Much of the discussion on the “internet of things” have been around industry sector examples use of device and sensor services.  Examples of these I have listed at the end of this paper.  What are central to this emerging trend are not just sector point solutions but three key technical issues driving a new Industry Sector Digital Services strategy to bring these together into a coherent whole.

  1. How combinations of system technologies platforms are converging enabling composite business processes that are mobile , content and transactional rich  and with near real time persistence and interactivity
  2. The development of “non-web browser” protocols in new sensor driven machine data that are emerging that extend  new types of data into internet connected business and social integration
  3. The development of “connected systems” that move solutions in a new digital services of multiple services across platforms creating new business and technology services

I want to illustrate this by focusing on three topics:  multi-platforming strategies, communication protocols and examples of connected systems.

I want to show that this is not a simple “three or four step model” that I often see where mobile + applications and Cloud equal a solution but result in silos of data and platform integration challenges. New processing methods for big data platforms, distributed stream computing and in memory data base services for example are changing the nature of business analytics and in particular marketing and sales strategic planning and insight.  New feedback systems collecting social and machine learning data are  creating new types of business growth opportunities in context aware services that work and augment skills and services.

The major solutions in the digital ecosystem today incorporate an ever growing mix of devices and platforms that offer new user experiences and  organization. This can be seen across most all industry sectors and horizontally between industry sectors. This diagram is a simplistic view I want to use to illustrate the fundamental structures that are forming.

Iofthings1.jpg

Multiple devices that offer simple to complex visualization, on-board application services

Multiple Sensors that can economically detect measure and monitor most physical phenomena: light, heat, energy, chemical, radiological in both non-biological and biological systems.

Physical and virtual communities of formal and informal relationships. These human and/ or machine based  associations in the sense that search and discover of data and resources that can now work autonomously across an internet of many different types of data.

Physical and virtual Infrastructure that represent servers, storage, databases, networks and other resources that can constitute one or more platforms and environments. This infrastructure now is more complex in that it is both distributed and federated across multiple domains: mobile platforms, cloud computing platforms, social network platforms, big data platforms and embedded sensor platforms. The sense of a single infrastructure is both correct and incorrect in that is a combined state and set of resources that may or may not be within a span of control of an individual or organization.

Single and multi-tenanted Application services that operate in transactional, semi or non-deterministic ways that drive logical processing, formatting, interpretation, computation and other processing of data and results from one-to-many, many-to-one or many-to-many platforms and endpoints.

The key to thinking in multiple platforms is to establish the context of how these fundamental forces of platform services are driving interactions for many Industries and business and social networks and services. This is changing because they are interconnected altering the very basis of what defines a single platform to a multiple platform concept.

MS2This diagram illustrates some of these relationships and arrangements.   It is just one example of a digital ecosystem pattern, there can be other arrangements of these system use cases to meet different needs and outcomes.

I use this model to illustrate some of the key digital strategies to consider in empowering communities; driving value for money strategies or establishing a joined up device and sensor strategy for new mobile knowledge workers.   This is particularly relevant for key business stakeholders decision making processes today in Sales, Marketing, Procurement, Design, Sourcing, Supply and Operations to board level as well as IT related Strategy and service integration and engineering.

Taking one key stakeholder example, the Chief Marketing Officer (CMO) is interested and central to strategic channel and product development and brand management. The CMO typically seeks to develop Customer Zones, Supplier zones, marketplace trading communities, social networking communities and behavior insight leadership. These are critical drivers for successful company presence, product and service brand and market grow development as well as managing and aligning IT Cost and spend to what is needed for the business performance.  This creates a new kind of Digital Marketing Infrastructure to drive new customer and marketing value.  The following diagram illustrates types of  marketing services that raise questions over the types of platforms needed for single and multiple data sources, data quality and fidelity.

ms3These interconnected issues effect the efficacy and relevancy of marketing services to work at the speed, timeliness and point of contact necessary to add and create customer and stakeholder value.

What all these new converged technologies have in common are communications.  But  communications that are not just HTTP protocols but wider bandwidth of frequencies that are blurring together what is now possible to be connected.

These protocols include Wi-Fi and other wireless systems and standards that are not just in the voice speech band but also in the collection and use of other types of telemetry relating to other senses and detectors.

All these have common issues of Device and sensor compatibility, discovery and paring and security compatibility and controls.

ms4Communication standards examples for multiple services.

  • Wireless: WLAN, Bluetooth, ZigBee, Z-Wave, Wireless USB,
  •  Proximity Smartcard, Passive , Active, Vicinity Card
  • IrDA, Infrared
  • GPS Satellite
  • Mobile 3G, 4GLTE, Cell, Femtocell, GSM, CDMA, WIMAX
  • RFID RF, LF, HFbands
  • Encryption: WEP, WPA, WPA2, WPS, other

These communication protocols impact on the design and connectivity of system- to-system services. These standards relate to the operability of the services that can be used in the context of a platform and how they are delivered and used by consumers and providers..  How does the data and service connect with the platform? How does the service content get collected, formatted, processed and transmitted between the source and target platform?  How do these devices and sensors work to support extended and remote mobile and platform service?  What distributed workloads work best in a mobile platform, sensor platform or distributed to a dedicated or shared platform that may be cloud computing or appliance based for example?

Answering these questions are key to providing a consistent and powerful digital service strategy that is both flexible and capable of exploiting, scaling and operating with these new system and intersystem capabilities.

This becomes central to a new generation of Internet aware data and services that represent the digital ecosystem that deliver new business and consumer experience on and across platforms.ms5

This results in a new kind of User Experience and Presence strategy that moves the “single voice of the Customer” and “Customer Single voice” to a new level that works across mobile, tablets and other devices and sensors that translate and create new forms of information and experience for consumers and providers. Combining this with new sensors that can include for example; positional, physical and biomedical data content become a reality in this new generation of digital services.  Smart phones today have a price-point that includes many built in sensors that are precision technologies measuring physical and biological data sources. When these are built into new feedback and decision analytics creates a whole new set of possibilities in real time and near real time augmented services as well as new levels of resource use and behavior insight.

The scale and range of data types (text, voice, video, image, semi structured, unstructured, knowledge, metadata , contracts, IP ) about social, business and physical environments have moved beyond the early days of RFID tags to encompass new internet aware sensors, systems, devices and services.  ms6This is not just “Tabs and Pads” of mobiles and tablets but a growing presence into “Boards, Places and Spaces” that make up physical environments turning them in part of the interactive experience and sensory input of service interaction. This now extends to the massive scale of terrestrial communications that connect across the planet and beyond in the case of NASA for example; but also right down to the Micro, Nano, Pico and quantum levels in the case of Molecular and Nano tech engineering .   All these are now part of the modern technological landscape that is pushing the barriers of what is possible in today’s digital ecosystem.

The conclusion is that strategic planning needs to have insight into the nature of new infrastructures and applications that will support these new multisystem workloads and digital infrastructures.
I illustrate this in the following diagram in what I call the “multi-platforming” framework that represents this emerging new ecosystem of services.ms7

Digital Service = k ∑ Platforms + ∑ Connections

K= a coefficient measuring how open, closed and potential value of service

Digital Ecosystem = e ∑ Digital Services

e = a coefficient of how diverse and dynamic the ecosystem and its service participants.

I will explore the impact on enterprise architecture and digital strategy in future blogs and how the emergence of a new kind of architecture called Ecosystem Arch.

Examples of new general Industry sector services Internet of Things

 Mark Skilton is Global Director for Capgemini, Strategy CTO Group, Global Infrastructure Services. His role includes strategy development, competitive technology planning including Cloud Computing and on-demand services, global delivery readiness and creation of Centers of Excellence. He is currently author of the Capgemini University Cloud Computing Course and is responsible for Group Interoperability strategy.

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Barcelona Highlights

By Steve Philp, The Open Group

Within a 15 minute walk of Camp Nou (home of FC Barcelona), The Open Group Conference “kicked off” on Monday morning with some excellent plenary presentations from Scott Radedztsky of Deloitte followed by Peter Haviland and Mick Adams of Ernst & Young, and after the break from Helen Sun of Oracle and finally Ron Tolido and Manuel Sevilla from Capgemini. You can see most of these Big Data presentations for yourself on The Open Group’s Livestream page.

The “second half” of the day was split into tracks for Big Data, Enterprise Architecture (EA), TOGAF® and ArchiMate®. Henry Franken of BiZZdesign talked about EA in terms of TOGAF and ArchiMate (you can see this on our Livestream site, too) and the other ArchiMate presentations from Peter Filip of Tatra Bank, Gerben Wierda of APG Asset Management and Mieke Mahakena of Capgemini were also well received by an enthusiastic audience. Networking and drinks followed at the end of the track sessions, and the “crowd” went away happy after day one.

Tuesday started with a plenary presentation by Dr. Robert Winter from the University of St Gallen on EA and Transformation Management. See the following clip to learn more about his presentation and his research.


This was followed by tracks on distributed services architecture, security, TOGAF 9 case studies, information architecture, quantum lifecycle management (QLM) and a new track on Practice Driven Research on Enterprise Transformation (PRET) and Trends in EA Research (TEAR). The evening entertainment on day two consisted of dinner and a spectacular flamenco dancing show at the Palacio de Flamenco – where a good time was had by all.

After the show there was also time for a number of us to watch Barcelona v. Celtic in their European Champions League match at the Camp Nou. This is the view from my seat:

 

The game ended in a 2-1 victory for Barcelona, and following the game there was much debate and friendly banter in the bar between the conference delegates and the Celtic fans that were staying at our hotel.

The track theme continued on day three of the conference along with member meetings such as the next version of TOGAF Working Group, the TOGAF Standard and ArchiMate Language Harmonization Project, Certification Standing Committee, and TOGAF Value Realization Working Group, etc. Member meetings of the Architecture Forum and Security Forum were held on Thursday and brought the Barcelona event to its conclusion.

At the end of the day, if your “goal” is to listen to some great presentations, network with your peers, participate in meetings and influence the generation of new IT standards, then you should get a ticket for our next fixture in Newport Beach, Calif., USA on January 28-31, 2013. The theme, again, will be Big Data.

I look forward to seeing you there!

Steve Philp is the Marketing Director at The Open Group. Over the past 20 years, Steve has worked predominantly in sales, marketing and general management roles within the IT training industry. Based in Reading, UK, he joined the Open Group in 2008 to promote and develop the organization’s skills and experience-based IT certifications. More recently, he has become responsible for corporate marketing as well as certification.

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The Open Group is Livestreaming The Open Group Barcelona Conference

By The Open Group Conference Team

The Open Group Conference in Barcelona will commence next week and cover the theme of “Big Data – The Next Frontier in the Enterprise.” During the four day conference, which runs Oct. 22-24, speakers and sessions will address the challenges and solutions facing Enterprise Architecture within the context of Big Data.

With travel budgets tight, we know Barcelona is hard to get to for many of our Open Group members. As such, The Open Group will be Livestreaming some of our sessions on Monday, Oct. 22. The keynote speakers include Deloitte Analytics CTO Scott Radeztsky; Ernst & Young Head of Architecture Peter Haviland; Ernst & Young Chief Business Architecture Mick Adams; Oracle Senior Director of Enterprise Architecture Helen Sun; Capgemini CTO Ron Tolido; and Capgemini CTO Manuel Sevilla.

BiZZdesign CEO, Henry Franken, will host a Livestreaming session on how ArchiMate® with TOGAF® improves business efficiency. And on Wednesday, we are Livestreaming an “Ask the Experts” panel session with FACE™ Consortium members on their efforts to transform the U.S. Department of Defense’s Avionics Software Enterprise with open standards.

Livestreaming Sessions

Title: How Companies Extract Insight and Foresight from Big Data

Speaker: Scott Radeztsky, CTO, Deloitte Analytics Innovation Centers

Date: Monday, October 22

Time: 8:50-9:45 a.m. UTC / 2:50-3:45 a.m. ET

Link: https://new.livestream.com/opengroup/Radeztsky-BCN12

 

Title: Boardroom Business Architecture – What Executives Want to Know About Big Data and Analytics

Speaker: Peter Haviland, Head of Business Architecture, Ernst & Young; Mick Adams, Chief Business Architect, Ernst & Young

Date: Monday, October 22

Time: 9:50-10:35 a.m. UTC / 3:50-4:35 a.m. ET

Link: https://new.livestream.com/opengroup/Mick-Peter-BC12

 

Title: Enterprise Information Management

Speaker: Helen Sun, Senior Director of Enterprise Architecture, Oracle

Date: Monday, October 22

Time: 11:10-11:55 a.m. UTC / 5:10-5:55 a.m. ET

Link: https://new.livestream.com/opengroup/Sun-BC12

 

Title: Big Data Needs Big Architecture – An Architectural Approach to Business Information Management

Speaker: Ron Tolido, CTO, Application Services in Europe, Capgemini; Manuel Sevilla, Chief Technical Officer, Global Business Information Management TLI, Capgemini

Date: Monday, October 22

Time: 12:00-12:40 p.m. UTC / 6:00-6:40 a.m. ET

Link: https://new.livestream.com/opengroup/Tolido-BC12

 

Title: Delivering Enterprise Architecture with TOGAF® and ArchiMate®

Speaker: Henry Franken, CEO, BiZZdesign

Date: Monday, October 22

Time: 2:00-2:45 p.m. UTC / 8:00-8:45 a.m. ET

Link: https://new.livestream.com/opengroup/Franken-BC12

 

Title: Future Airborne Capability Environment (FACE™): Ask the Experts (panel)

Speakers: Jeff Howington, Rockwell Collins – FACE Steering Committee Vice-Chair; Kirk Avery, Lockheed Martin – FACE Technical Working Group Vice-Chair; Dennis Stevens, Lockheed Martin, FACE Business Chair; Chip Downing, Wind River – FACE Business Working Group Outreach Lead

Moderator: Judy Cerenzia, FACE Program Director

Date: Wednesday, October 24

Time: 4:00-5:00 p.m. UTC / 10:00-11:00 a.m. ET

Link: https://new.livestream.com/opengroup/Downing-BC12

 

We hope you we see you either in Barcelona or online during one of the Livestreaming sessions!

For more information on The Open Group Barcelona Conference, please visit: http://www.opengroup.org/barcelona2012.

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SOA Provides Needed Support for Enterprise Architecture in Cloud, Mobile, Big Data, Says Open Group Panel

By Dana Gardner, BriefingsDirect

There’s been a resurgent role for service-oriented architecture (SOA) as a practical and relevant ingredient for effective design and use of Cloud, mobile, and big data technologies.

To find out why, The Open Group recently gathered an international panel of experts to explore the concept of “architecture is destiny,” especially when it comes to hybrid services delivery and management. The panel shows how SOA is proving instrumental in allowing the needed advancements over highly distributed services and data, when it comes to scale, heterogeneity support, and governance.

The panel consists of Chris Harding, Director of Interoperability at The Open Group, based in the UK; Nikhil Kumar, President of Applied Technology Solutions and Co-Chair of the SOA Reference Architecture Projects within The Open Group, and he’s based in Michigan, and Mats Gejnevall, Enterprise Architect at Capgemini and Co-Chair of The Open Group SOA Work Group, and he’s based in Sweden. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

The full podcast can be found here.

Here are some excerpts:

Gardner: Why this resurgence in the interest around SOA?

Harding: My role in The Open Group is to support the work of our members on SOA, Cloud computing, and other topics. We formed the SOA Work Group back in 2005, when SOA was a real emerging hot topic, and we set up a number of activities and projects. They’re all completed.

I was thinking that the SOA Work Group would wind down, move into maintenance mode, and meet once every few months or so, but we still get a fair attendance at our regular web meetings.

In fact, we’ve started two new projects and we’re about to start a third one. So, it’s very clear that there is still an interest, and indeed a renewed interest, in SOA from the IT community within The Open Group.

Larger trends

Gardner: Nikhil, do you believe that this has to do with some of the larger trends we’re seeing in the field, like Cloud Software as a Service (SaaS)? What’s driving this renewal?

Kumar: What I see driving it is three things. One is the advent of the Cloud and mobile, which requires a lot of cross-platform delivery of consistent services. The second is emerging technologies, mobile, big data, and the need to be able to look at data across multiple contexts.

The third thing that’s driving it is legacy modernization. A lot of organizations are now a lot more comfortable with SOA concepts. I see it in a number of our customers. I’ve just been running a large Enterprise Architecture initiative in a Fortune 500 customer.

At each stage, and at almost every point in that, they’re now comfortable. They feel that SOA can provide the ability to rationalize multiple platforms. They’re restructuring organizational structures, delivery organizations, as well as targeting their goals around a service-based platform capability.

So legacy modernization is a back-to-the-future kind of thing that has come back and is getting adoption. The way it’s being implemented is using RESTful services, as well as SOAP services, which is different from traditional SOA, say from the last version, which was mostly SOAP-driven.

Gardner: Mats, do you think that what’s happened is that the marketplace and the requirements have changed and that’s made SOA more relevant? Or has SOA changed to better fit the market? Or perhaps some combination?

Gejnevall: I think that the Cloud is really a service delivery platform. Companies discover that to be able to use the Cloud services, the SaaS things, they need to look at SOA as their internal development way of doing things as well. They understand they need to do the architecture internally, and if they’re going to use lots of external Cloud services, you might as well use SOA to do that.

Also, if you look at the Cloud suppliers, they also need to do their architecture in some way and SOA probably is a good vehicle for them. They can use that paradigm and also deliver what the customer wants in a well-designed SOA environment.

Gardner: Let’s drill down on the requirements around the Cloud and some of the key components of SOA. We’re certainly seeing, as you mentioned, the need for cross support for legacy, Cloud types of services, and using a variety of protocol, transports, and integration types. We already heard about REST for lightweight approaches and, of course, there will still be the need for object brokering and some of the more traditional enterprise integration approaches.

This really does sound like the job for an Enterprise Service Bus (ESB). So let’s go around the panel and look at this notion of an ESB. Some people, a few years back, didn’t think it was necessary or a requirement for SOA, but it certainly sounds like it’s the right type of functionality for the job.

Loosely coupled

Harding: I believe so, but maybe we ought to consider that in the Cloud context, you’re not just talking about within a single enterprise. You’re talking about a much more loosely coupled, distributed environment, and the ESB concept needs to take account of that in the Cloud context.

Gardner: Nikhil, any thoughts about how to manage this integration requirement around the modern SOA environment and whether ESBs are more or less relevant as a result?

Kumar: In the context of a Cloud we really see SOA and the concept of service contracts coming to the fore. In that scenario, ESBs play a role as a broker within the enterprise. When we talk about the interaction across Cloud-service providers and Cloud consumers, what we’re seeing is that the service provider has his own concept of an ESB within its own internal context.

If you want your Cloud services to be really reusable, the concept of the ESB then becomes more for the routing and the mediation of those services, once they’re provided to the consumer. There’s a kind of separation of concerns between the concept of a traditional ESB and a Cloud ESB, if you want to call it that.

The Cloud context involves more of the need to be able to support, enforce, and apply governance concepts and audit concepts, the capabilities to ensure that the interaction meets quality of service guarantees. That’s a little different from the concept that drove traditional ESBs.

That’s why you’re seeing API management platforms like Layer 7Mashery, or Apigee and other kind of product lines. They’re also coming into the picture, driven by the need to be able to support the way Cloud providers are provisioning their services. As Chris put it, you’re looking beyond the enterprise. Who owns it? That’s where the role of the ESB is different from the traditional concept.

Most Cloud platforms have cost factors associated with locality. If you have truly global enterprises and services, you need to factor in the ability to deal with safe harbor issues and you need to factor in variations and law in terms of security governance.

The platforms that are evolving are starting to provide this out of the box. The service consumer or a service provider needs to be able to support those. That’s going to become the role of their ESB in the future, to be able to consume a service, to be able to assert this quality-of-service guarantee, and manage constraints or data-in-flight and data-at-rest.

Gardner: Mats, are there other aspects of the concept of ESB that are now relevant to the Cloud?

Entire stack

Gejnevall: One of the reasons SOA didn’t really take off in many organizations three, four, or five years ago was the need to buy the entire stack of SOA products that all the consultancies were asking companies to buy, wanting them to buy an ESB, governance tools, business process management tools, and a lot of sort of quite large investments to just get your foot into the door of doing SOA.

These days you can buy that kind of stuff. You can buy the entire stack in the Cloud and start playing with it. I did some searches on it today and I found a company that you can play with the entire stack, including business tools and everything like that, for zero dollars. Then you can grow and use more and more of it in your business, but you can start to see if this is something for you.

In the past, the suppliers or the consultants told you that you could do it. You couldn’t really try it out yourself. You needed both the software and the hardware in place. The money to get started is much lower today. That’s another reason people might be thinking about it these days.

Gardner: It sounds as if there’s a new type of on-ramp to SOA values, and the componentry that supports SOA is now being delivered as a service. On top of that, you’re also able to consume it in a pay-as-you-go manner.

Harding: That’s a very good point, but there are two contradictory trends we are seeing here. One is the kind of trend that Mats is describing, where the technology you need to handle a complex stack is becoming readily available in the Cloud.

And the other is the trend that Nikhil mentioned: to go for a simpler style, which a lot of people term REST, for accessing services. It will be interesting to see how those two tendencies play out against each other.

Kumar: I’d like to make a comment on that. The approach for the on-ramp is really one of the key differentiators of the Cloud, because you have the agility and the lack of capital investment (CAPEX) required to test things out.

But as we are evolving with Cloud platforms, I’m also seeing with a lot of Platform-as-a-Service (PaaS) vendor scenarios that they’re trying the ESB in the stack itself. They’re providing it in their Cloud fabric. A couple of large players have already done that.

For example, Azure provides that in the forward-looking vision. I am sure IBM and Oracle have already started down that path. A lot of the players are going to provide it as a core capability.

Pre-integrated environment

Gejnevall: Another interesting thing is that they could get a whole environment that’s pre-integrated. Usually, when you buy these things from a vendor, a lot of times they don’t fit together that well. Now, there’s an effort to make them work together.

But some people put these open-source tools together. Some people have done that and put them out on the Cloud, which gives them a pretty cheap platform for themselves. Then, they can sell it at a reasonable price, because of the integration of all these things.

Gardner: The Cloud model may be evolving toward an all-inclusive offering. But SOA, by its definition, advances interoperability, to plug and play across existing, current, and future sets of service possibilities. Are we talking about SOA being an important element of keeping Clouds dynamic and flexible — even open?

Kumar: We can think about the OSI 7 Layer Model. We’re evolving in terms of complexity, right? So from an interoperability perspective, we may talk SOAP or REST, for example, but the interaction with AWS, SalesforceSmartCloud, or Azure would involve using APIs that each of these platforms provide for interaction.

Lock-in

So you could have an AMI, which is an image on the Amazon Web Services environment, for example, and that could support a lab stack or an open source stack. How you interact with it, how you monitor it, how you cluster it, all of those aspects now start factoring in specific APIs, and so that’s the lock-in.

From an architect’s perspective, I look at it as we need to support proper separation of concerns, and that’s part of [The Open Group] SOA Reference Architecture. That’s what we tried to do, to be able to support implementation architectures that support that separation of concerns.

There’s another factor that we need to understand from the context of the Cloud, especially for mid-to-large sized organizations, and that is that the Cloud service providers, especially the large ones — Amazon, Microsoft, IBM — encapsulate infrastructure.

If you were to go to Amazon, Microsoft, or IBM and use their IaaS networking capabilities, you’d have one of the largest WAN networks in the world, and you wouldn’t have to pay a dime to establish that infrastructure. Not in terms of the cost of the infrastructure, not in terms of the capabilities required, nothing. So that’s an advantage that the Cloud is bringing, which I think is going to be very compelling.

The other thing is that, from an SOA context, you’re now able to look at it and say, “Well, I’m dealing with the Cloud, and what all these providers are doing is make it seamless, whether you’re dealing with the Cloud or on-premise.” That’s an important concept.

Now, each of these providers and different aspects of their stacks are at significantly different levels of maturity. Many of these providers may find that their stacks do not interoperate with themselves either, within their own stacks, just because they’re using different run times, different implementations, etc. That’s another factor to take in.

From an SOA perspective, the Cloud has become very compelling, because I’m dealing, let’s say, with a Salesforce.com and I want to use that same service within the enterprise, let’s say, an insurance capability for Microsoft Dynamics or for SugarCRM. If that capability is exposed to one source of truth in the enterprise, you’ve now reduced the complexity and have the ability to adopt different Cloud platforms.

What we are going to start seeing is that the Cloud is going to shift from being just one à-la-carte solution for everybody. It’s going to become something similar to what we used to deal with in the enterprise context. You had multiple applications, which you service-enabled to reduce complexity and provide one service-based capability, instead of an application-centered approach.

You’re now going to move the context to the Cloud, to your multiple Cloud solutions, and maybe many implementations in a nontrivial environment for the same business capability, but they are now exposed to services in the enterprise SOA. You could have Salesforce. You could have Amazon. You could have an IBM implementation. And you could pick and choose the source of truth and share it.

So a lot of the core SOA concepts will still apply and are still applying.

Another on-ramp

Gardner: Perhaps yet another on-ramp to the use of SOA is the app store, which allows for discovery, socialization of services, but at the same time provides overnance and control?

Kumar: We’re seeing that with a lot of our customers, typically the vendors who support PaaS solution associate app store models along with their platform as a mechanism to gain market share.

The issue that you run into with that is, it’s okay if it’s on your cellphone or on your iPad, your tablet PC, or whatever, but once you start having managed apps, for example Salesforce, or if you have applications which are being deployed on an Azure or on a SmartCloud context, you have high risk scenario. You don’t know how well architected that application is. It’s just like going and buying an enterprise application.

When you deploy it in the Cloud, you really need to understand the Cloud PaaS platform for that particular platform to understand the implications in terms of dependencies and cross-dependencies across apps that you have installed. They have real practical implications in terms of maintainability and performance. We’ve seen that with at least two platforms in the last six months.

Governance becomes extremely important. Because of the low CAPEX implications to the business, the business is very comfortable with going and buying these applications and saying, “We can install X, Y, or Z and it will cost us two months and a few million dollars and we are all set.” Or maybe it’s a few hundred thousand dollars.

They don’t realize the implications in terms of interoperability, performance, and standard architectural quality attributes that can occur. There is a governance aspect from the context of the Cloud provisioning of these applications.

There is another aspect to it, which is governance in terms of the run-time, more classic SOA governance, to measure, assert, and to view the cost of these applications in terms of performance to your infrastructural resources, to your security constraints. Also, are there scenarios where the application itself has a dependency on a daisy chain, multiple external applications, to trace the data?

In terms of the context of app stores, they’re almost like SaaS with a particular platform in mind. They provide the buyer with certain commitments from the platform manager or the platform provider, such as security. When you buy an app from Apple, there is at least a reputational expectation of security from the vendor.

What you do not always know is if that security is really being provided. There’s a risk there for organizations who are exposing mission-critical data to that.

The second thing is there is still very much a place for the classic SOA registries and repositories in the Cloud. Only the place is for a different purpose. Those registries and repositories are used either by service providers or by consumers to maintain the list of services they’re using internally.

Different paradigms

There are two different paradigms. The app store is a place where I can go and I know that the gas I am going to get is 85 percent ethanol, versus I also have to maintain some basic set of goods at home to make that I have my dinner on time. These are different kind of roles and different kind of purposes they’re serving.

Above all, I think the thing that’s going to become more and more important in the context of the Cloud is that the functionality will be provided by the Cloud platform or the app you buy, but the governance will be a major IT responsibility, right from the time of picking the app, to the time of delivering it, to the time of monitoring it.

Gardner: How is The Open Group allowing architects to better exercise SOA principles, as they’re grappling with some of these issues around governance, hybrid services delivery and management, and the use and demand in their organizations to start consuming more Cloud services?

Harding: The architect’s primary concern, of course, has to be to meet the needs of the client and to do so in a way that is most effective and that is cost-effective. Cloud gives the architect a usability to go out and get different components much more easily than hitherto.

There is a problem, of course, with integrating them and putting them together. SOA can provide part of the solution to that problem, in that it gives a principle of loosely coupled services. If you didn’t have that when you were trying to integrate different functionality from different places, you would be in a real mess.

What The Open Group contributes is a set of artifacts that enable the architect to think through how to meet the client’s needs in the best way when working with SOA and Cloud.

For example, the SOA Reference Architecture helps the architect understand what components might be brought into the solution. We have the SOA TOGAF Practical Guide, which helps the architect understand how to use TOGAF® in the SOA context.

We’re working further on artifacts in the Cloud space, the Cloud Computing Reference Architecture, a notational language for enabling people to describe Cloud ecosystems on recommendations for Cloud interoperability and portability. We’re also working on recommendations for Cloud governance to complement the recommendations for SOA governance, the SOA Governance Framework Standards that we have already produced, and a number of other artifacts.

The Open Group’s real role is to support the architect and help the architect to better meet the needs of the architect client.

From the very early days, SOA was seen as bringing a closer connection between the business and technology. A lot of those promises that were made about SOA seven or eight years ago are only now becoming possible to fulfill, and that business front is what that project is looking at.

We’re also producing an update to the SOA Reference Architectures. We have input the SOA Reference Architecture for consideration by the ISO Group that is looking at an International Standard Reference Architecture for SOA and also to the IEEE Group that is looking at an IEEE Standard Reference Architecture.

We hope that both of those groups will want to work along the principles of our SOA Reference Architecture and we intend to produce a new version that incorporates the kind of ideas that they want to bring into the picture.

We’re also thinking of setting up an SOA project to look specifically at assistance to architects building SOA into enterprise solutions.

So those are three new initiatives that should result in new Open Group standards and guides to complement, as I have described already, the SOA Reference Architecture, the SOA Governance Framework, the Practical Guides to using TOGAF for SOA.

We also have the Service Integration Maturity Model that we need to assess the SOA maturity. We have a standard on service orientation applied to Cloud infrastructure, and we have a formal SOA Ontology.

Those are the things The Open Group has in place at present to assist the architect, and we are and will be working on three new things: version 2 of the Reference Architecture for SOA, SOA for business technology, and I believe shortly we’ll start on assistance to architects in developing SOA solutions.

Dana Gardner is the Principal Analyst at Interarbor Solutions, which identifies and interprets the trends in Services-Oriented Architecture (SOA) and enterprise software infrastructure markets. Interarbor Solutions creates in-depth Web content and distributes it via BriefingsDirect™ blogs, podcasts and video-podcasts to support conversational education about SOA, software infrastructure, Enterprise 2.0, and application development and deployment strategies.

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And the Winner Is… A Full List of Winners of The Open Cannes Awards

By The Open Group Conference Team

The Open Group hosted the Open Cannes Awards 2012 at the Cannes Conference last week. Much like the Festival de Cannes recognizes achievement in film, The Open Cannes Awards recognized 10 individuals and organizations that made key contributions to The Open Group over the past year. Categories included:

  • Best Newcomer – The “I Think I Cannes” Award
  • Outstanding Achievement in Acting in a Supporting Role – The “Cannes Opener” Award
  • Outstanding Achievement in Screenplay – Adapted from Original Material – The “Multiple Cannes-tributions” Award
  • Best Ensemble – The “Multiple Cannes-tributions” Award
  • Outstanding Achievement in Film – Internationals – The “Un-Cannes-y” Award
  • Best Producer – The “Grand Cannes-yon” Award
  • Outstanding Achievement in Direction – The “In-Cannes-descent” Award
  • Outstanding Achievement in Film – The “Cannes-esblanca” Award
  • Outstanding Achievement in Acting in a Leading Role – The “Cannes-ed Ham” Award
  • The Lifetime Achievement Award – The Open D’or

Each award winner received some great hardware (no, not that kind) that was presented at the Gala Dinner:

Without further ado, here is the list of award winners:

Outstanding Achievement in Acting in a Supporting Role – Ernst & Young (Peter Haviland accepting the award on behalf of  Ernst & Young)

Best Newcomer – BIZZdesign (Henry Franken accepting the award on behalf of BIZZdesign)

Outstanding Achievement in Screenplay – Adapted from Original Material – Capgemini (Mark Skilton accepting the award on behalf of Capgemini)

Best Ensemble – Cloud Computing for Business (Mark Skilton, Capgemini and TJ Virdi, The Boeing Company accepted the award on behalf of the Cloud Work Group)

Outstanding Achievement in Film – International – Serge Thorn, Architecting the Enterprise

Best Producer – U.S. Navy for the FACE™ Consortium, a consortium of The Open Group (Dennis Taylor, NASA presenting the award to Judy Cerenzia who accepted it on behalf of the U.S. Navy)

Outstanding Achievement in Direction – Heather Kreger, IBM (Terry Blevins announcing Heather Kreger as the winner; Heather was not present)

Outstanding Achievement in Film – Oracle for the UNIX Certification of Oracle Solaris V.11 (Bob Chu, Kingdee International Software Group presenting the award to Michael Cavanaugh who accepted it on behalf of Oracle)

Outstanding Achievement in Acting in a Leading Role – Andras Szakal, IBM

The Lifetime Achievement Award – Mike Lambert, former chief technology officer of The Open Group and X/Open Company Limited (Mike is pictured with his wife, Sue, in this photo)

 We hope that you enjoyed the conference (and if you weren’t able to attend, the coverage via the blog, Facebook and Twitter). Until next time, au revoir!

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Is Cloud Computing a “Buyers’ Market?”

By Mark Skilton, Global Director at Capgemini

At the Open Group Cannes Conference, a session we are providing is on the topic of “Selecting and Delivering Successful Cloud Products and Services.” This is an area that comes up frequently in establishing costs and benefits of on-demand solutions using the term Cloud Computing.

Cloud Computing terms have been overhyped in terms of their benefits and have saturated the general IT marketplace with all kinds of information systems stating rapid scalable benefits. Most of this may be true in the sense that readily available compute or storage capacity has commoditized in the infrastructure space. Software has also changed in functionality such that it can be contractually purchased now on a subscription basis. Users can easily subscribe to software that focuses on one or many business process requirements covering virtually all core and non-core business activities from productivity tools, project management, and collaboration to VOIP communication and business software applications all in a Software-as-a-Service (SaaS) business model.

I recently heard in conversation a view stating “Cloud Computing, it’s a buyers’ market,” meaning that customers and consumers could just pick their portfolio of software and hardware. But underlying this concept there are still some questions about using a commoditized approach to solving all your enterprise system’s needs.

Is this the whole story, when typically many organizations may seek competitive differentiation in user experience, unique transaction and functional business services? It’s ultimately more a commodity view of Cloud that matches commodity type requirements and functional needs of a customer. But, it does not fit the other 50 percent of customers who want Cloud products and characteristics but not a commodity.

The session in The Open Group Conference, Cannes on April 25 will cover the following key questions:

  • How to identify the key steps in a Cloud Products and Services selection and delivery lifecycle, avoiding tactical level decisions resulting in Cloud solution lock-in and lock-out in one or more of the stages?
  • How Cloud consumers can identify where Cloud products and services can augment and improve their business models and capabilities?
  • How Cloud providers can identify what types of Cloud products and services they can develop and deliver successfully to meet consumer and market needs?
  • What kinds of competitive differentiators to look for in consumer choice and in building providers’ value propositions?
  • What security standards, risk and certifications expertise are needed complement understanding Cloud Products and service advice?
  • What kinds of pricing, revenue and cost management on-demand models are needed to incentivize and build successful Cloud products and service consumption and delivery?
  • How to deal with contractual issues and governance across the whole lifecycle of Cloud Product and services from the perspectives of consumers and providers?

 Mark Skilton is Global Director for Capgemini, Strategy CTO Group, Global Infrastructure Services. His role includes strategy development, competitive technology planning including Cloud Computing and on-demand services, global delivery readiness and creation of Centers of Excellence. He is currently author of the Capgemini University Cloud Computing Course and is responsible for Group Interoperability strategy.

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