Category Archives: TOGAF

Q&A with Jim Hietala on Security and Healthcare

By The Open Group

We recently spoke with Jim Hietala, Vice President, Security for The Open Group, at the 2014 San Francisco conference to discuss upcoming activities in The Open Group’s Security and Healthcare Forums.

Jim, can you tell us what the Security Forum’s priorities are going to be for 2014 and what we can expect to see from the Forum?

In terms of our priorities for 2014, we’re continuing to do work in Security Architecture and Information Security Management. In the area of Security Architecture, the big project that we’re doing is adding security to TOGAF®, so we’re working on the next version of the TOGAF standard and specification and there’s an active project involving folks from the Architecture Forum and the Security Forum to integrate security into and stripe it through TOGAF. So, on the Security Architecture side, that’s the priority. On the Information Security Management side, we’re continuing to do work in the area of Risk Management. We introduced a certification late last year, the OpenFAIR certification, and we’ll continue to do work in the area of Risk Management and Risk Analysis. We’re looking to add a second level to the certification program, and we’re doing some other work around the Risk Analysis standards that we’ve introduced.

The theme of this conference was “Towards Boundaryless Information Flow™” and many of the tracks focused on convergence, and the convergence of things Big Data, mobile, Cloud, also known as Open Platform 3.0. How are those things affecting the realm of security right now?

I think they’re just beginning to. Cloud—obviously the security issues around Cloud have been here as long as Cloud has been over the past four or five years. But if you look at things like the Internet of Things and some of the other things that comprise Open Platform 3.0, the security impacts are really just starting to be felt and considered. So I think information security professionals are really just starting to wrap their hands around, what are those new security risks that come with those technologies, and, more importantly, what do we need to do about them? What do we need to do to mitigate risk around something like the Internet of Things, for example?

What kind of security threats do you think companies need to be most worried about over the next couple of years?

There’s a plethora of things out there right now that organizations need to be concerned about. Certainly advanced persistent threat, the idea that maybe nation states are trying to attack other nations, is a big deal. It’s a very real threat, and it’s something that we have to think about – looking at the risks we’re facing, exactly what is that adversary and what are they capable of? I think profit-motivated criminals continue to be on everyone’s mind with all the credit card hacks that have just come out. We have to be concerned about cyber criminals who are profit motivated and who are very skilled and determined and obviously there’s a lot at stake there. All of those are very real things in the security world and things we have to defend against.

The Security track at the San Francisco conference focused primarily on risk management. How can companies better approach and manage risk?

As I mentioned, we did a lot of work over the last few years in the area of Risk Management and the FAIR Standard that we introduced breaks down risk into what’s the frequency of bad things happening and what’s the impact if they do happen? So I would suggest that taking that sort of approach, using something like taking the Risk Taxonomy Standard that we’ve introduced and the Risk Analysis Standard, and really looking at what are the critical assets to protect, who’s likely to attack them, what’s the probably frequency of attacks that we’ll see? And then looking at the impact side, what’s the consequence if somebody successfully attacks them? That’s really the key—breaking it down, looking at it that way and then taking the right mitigation steps to reduce risk on those assets that are really important.

You’ve recently become involved in The Open Group’s new Healthcare Forum. Why a healthcare vertical forum for The Open Group?

In the area of healthcare, what we see is that there’s just a highly fragmented aspect to the ecosystem. You’ve got healthcare information that’s captured in various places, and the information doesn’t necessarily flow from provider to payer to other providers. In looking at industry verticals, the healthcare industry seemed like an area that really needed a lot of approaches that we bring from The Open Group—TOGAF and Enterprise Architecture approaches that we have.

If you take it up to a higher level, it really needs the Boundaryless Information Flow that we talk about in The Open Group. We need to get to the point where our information as patients is readily available in a secure manner to the people who need to give us care, as well as to us because in a lot of cases the information exists as islands in the healthcare industry. In looking at healthcare it just seemed like a natural place where, in our economies – and it’s really a global problem – a lot of money is spent on healthcare and there’s a lot of opportunities for improvement, both in the economics but in the patient care that’s delivered to individuals through the healthcare system. It just seemed like a great area for us to focus on.

As the new Healthcare Forum kicks off this year, what are the priorities for the Forum?

The Healthcare Forum has just published a whitepaper summarizing the workshop findings for the workshop that we held in Philadelphia last summer. We’re also working on a treatise, which will outline our views about the healthcare ecosystem and where standards and architecture work is most needing to be done. We expect to have that whitepaper produced over the next couple of months. Beyond that, we see a lot of opportunities for doing architecture and standards work in the healthcare sector, and our membership is going to determine which of those areas to focus on, which projects to initiate first.

For more on the The Open Group Security Forum, please visit http://www.opengroup.org/subjectareas/security. For more on the The Open Group Healthcare Forum, see http://www.opengroup.org/getinvolved/industryverticals/healthcare.

62940-hietalaJim Hietala, CISSP, GSEC, is the Vice President, Security for The Open Group, where he manages all IT security, risk management and healthcare programs and standards activities. He participates in the SANS Analyst/Expert program and has also published numerous articles on information security, risk management, and compliance topics in publications including The ISSA Journal, Bank Accounting & Finance, Risk Factor, SC Magazine, and others.

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Filed under Cloud/SOA, Conference, Data management, Healthcare, Information security, Open FAIR Certification, Open Platform 3.0, RISK Management, TOGAF®, Uncategorized

The Open Group and APMG Work Together to Promote TOGAF® and ArchiMate®

The APM Group (APMG) and The Open Group have announced a new partnership whereby APMG will support the accreditation services of The Open Group’s products. The arrangement will initially focus on TOGAF® and ArchiMate®, both standards of The Open Group.

APMG’s team of global assessors will be supporting The Open Group’s internal accreditation team in conducting their assessment activities. The scope of the assessments will focus on organizations, materials and training delivery.

“A significant value to The Open Group in this new venture is the ability to utilize APMG’s team of experienced multi-lingual assessors who are based throughout the world.  This will help The Open Group establish new markets and ensure quality support of existing markets, “ said James de Raeve, Vice President of Certification at The Open Group.

Richard Pharro, CEO of APMG said, “This agreement presents an excellent opportunity to APMG Accredited Training Organizations which are interested in training in The Open Group’s products, as their existing APMG accredited status will be recognized by The Open Group. We believe our global network will significantly enhance the awareness and take up of TOGAF and ArchiMate.”

About The Open Group

The Open Group is an international vendor- and technology-neutral consortium upon which organizations rely to lead the development of IT standards and certifications, and to provide them with access to key industry peers, suppliers and best practices. The Open Group provides guidance and an open environment in order to ensure interoperability and vendor neutrality. Further information on The Open Group can be found at http://opengroup.org.

About APM Group

The APM Group is one of the world’s largest certification bodies for knowledge based workers. As well as the certifications mentioned above, we offer competency-based assessments for specialist roles in the security and aerospace industries. We work with government agencies to help develop people who can achieve great things for the organizations they work for.

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Filed under ArchiMate®, Certifications, Professional Development, Standards, TOGAF®

One Year Later: A Q&A Interview with Chris Harding and Dave Lounsbury about Open Platform 3.0™

By The Open Group

The Open Group launched its Open Platform 3.0™ Forum nearly one year ago at the 2013 Sydney conference. Open Platform 3.0 refers to the convergence of new and emerging technology trends such as Mobile, Social, Big Data, Cloud and the Internet of Things, as well as the new business models and system designs these trends are pushing organizations toward due to the consumerization of IT and evolving user behaviors. The Forum was created to help organizations address the architectural and structural considerations that businesses must consider to take advantage of and benefit from this evolutionary shift in how technology is used.

We sat down with The Open Group CTO Dave Lounsbury and Open Platform 3.0 Director Dr. Chris Harding at the recent San Francisco conference to catch up on the Forum’s activities and progress since launch and what they’ll be working on during 2014.

The Open Group’s Forum, Open Platform 3.0, was launched almost a year ago in April of 2013. What has the Forum been working on over the past year?

Chris Harding (CH): We launched at the Sydney conference in April of last year. What we’ve done since then first of all was to look at the requirements for the platform, and we did this using the proven TOGAF® technique of the Business Scenario. So over the course of last summer, the summer of 2013, we developed a Business Scenario capturing the requirements for Open Platform 3.0 and that was published just before The Open Group conference in October. Following that conference, the main activity that we’ve been doing is in fact furthering the requirements space. We’ve been developing analysis of use cases, so currently we have 22 different use cases that members of the forum have put together which are illustrating the use of the convergent technologies and most importantly the use of them in combination with each other.

What we’re doing here in this meeting in San Francisco is to obtain from that basis of requirements and use cases an understanding of what the platform fundamentally should be because it is our intention to produce a Snapshot definition of the platform by the end of March. So in the first year of the Forum, we hope that we will finish that year by producing a Snapshot definition of Open Platform 3.0.

Dave Lounsbury (DL): First, the roots of the Open Platform go deeper. Previous to that we had a number of works groups in the areas of Cloud, SOA and some other ones in terms of Semantic Interoperability. All of those were early pieces, and what we saw at the beginning of 2013 was a coalescing of that into this concept that businesses were looking for a new platform for their operations that combined aspects of Social, Mobile, Cloud computing, Big Data and the analytics that go along with it. We saw that emerging in the marketplace, and we formed the Forum to develop that direction. The Open Group always takes an end-to-end view of any problem – we like to look at the whole ecosystem. We want to make sure that the technical standards aren’t just point targets and actually address a business need.

Some of the work groups within The Open Group, such as Quantum Lifecycle Management (QLM) and Semantic Interoperability, have been brought under the umbrella of Open Platform 3.0, most notably the Cloud Work Group. How will the work of these groups continue under Platform 3.0?

CH: Some of the work already going on in The Open Group was directly or indirectly relevant to Open Platform 3.0. And that first and most importantly was the work of the Cloud Work Group, Cloud being one of the convergent technologies, and the Cloud Work Group became a part of Platform 3.0. Two other activities also became a part of Open Platform 3.0, one was of these was the Semantic Interoperability Work Group, and that is because we recognized that Semantic Interoperability has to be an important part of how these technologies work with each other. Though it may not be that we have a full definition of that in the first version of the standard – it’s a notoriously difficult area – but over the course of time, we hope to incorporate a Semantic Interoperability component in the Platform definition and that may well build on the work that we’ve been doing with the Universal Data Element Framework, the UDEF project, which is currently undergoing a major restructuring. The key thing from the Open Platform 3.0 perspective is how the semantic convention relates to the convergence of the technologies in the platform.

In terms of QLM, that became part become of Open Platform 3.0 because one of the key convergent technologies is the Internet of Things, and QLM overlaps significantly with that. QLM is not about the Internet of Things, as such, but it does have a strong component of understanding the way networked sensors and controls work, so that’s become an important contribution to the new Forum.

DL: Like in any platform there’s going to be multiple components. In Open Platform 3.0, one of the big drivers for this change is Big Data. Big Data is very trendy, right? But where does Big Data come from? Well, it comes from increased connectivity, increased use of mobile devices, increased use of sensors –  the ‘Internet of Things.’ All of these things are generating data about usage patterns, where people are, what they’re doing, what that they‘re buying, what they’re interested in and what their likes and dislikes are, creating a massive flood of data. Now the question becomes ‘how do you compute on that data?’ You need to handle that massively scalable stream of data. You need massively scalable computing  underneath it, you need the ability to move large amounts of information from one place to another. When you think about the analysis of data like that, you have algorithms that do a lot of data access and they’ll have big spikes of computation, as they create some model of it. If you’re going to look at 10 zillion records, you don’t want to buy enough computers so you can always look at 10 zillion records, you want to be able to turn that on, do your analysis and turn it back off.  That’s, of course, why Cloud is a critical component of Open Platform 3.0.

Open Platform 3.0 encompasses a lot of different technologies as well as how they are converging. How do you piece apart everything that Platform 3.0 entails to begin to formulate a standard for it?

CH: I mentioned that we developed 22 use cases. The way that we’re addressing this is to look at use cases and the business and technical ecosystems that those use cases exemplify and to abstract from that some fundamental architectural patterns. These we believe will be the basis for the initial definition of the platform.

DL: That gets back to this question about how were starting up. Again it’s The Open Group’s mantra that we look at a business problem as an end-to-end problem. So what you’ll see in Open Platform 3.0, is that we’ve done the Business Scenario to figure out what’s the business motivator, what do business people need to get this done, and we’re fleshing that out with these details in these detailed use cases.

One of the things that we’re very careful about in The Open Group is that we don’t replicate what’s going on in other standards bodies. If you look at what’s going on in Cloud, and what continues to go on in Cloud under the Open Platform 3.0, banner, we really focused in on what do business people really need in the cloud guides – those are how business people really use it.  We’ve stayed away for a long time from the bits and bytes – we’re now doing a Cloud Reference Architecture – but we’ve also created the Cloud Ecosystem Reference Model, which was just published. That Cloud Ecosystem Reference Model, if you read through it, isn’t about how bits flow around, it’s about how partners interact with each other – what to look for in your Cloud partner, who are the players? When you go to use Cloud in your business, what players do you have to engage with? What are the roles that you have to engage with them on? So again it’s really that business level of guidance that The Open Group is really good at, and we do liaison with other organizations in order to get technical stuff if we need it – or if not, we’ll create it ourselves because we’ve got very competent technical people – but again, it’s that balanced business approach that distinguishes The Open Group way.

Many industry pundits have said that Open Platform 3.0 is ultimately about a shift toward user-driven IT. How does that change the standards making process when most standards are ultimately put in place by technologists not necessarily end-users?

CH:  It’s an interesting question. I mentioned the Business Scenario that we developed over the summer – one of the key things that came out of that was that there is this shift towards a more direct use of the technologies by business users.  And that is partly because it’s becoming more possible. Cloud is one of the key factors that has shortened the cycle of procuring and putting IT in place to support business use, and made it more possible to manage IT directly. At the same time [users are] becoming impatient with delay and wanting to gain the benefits of technology directly and not at arms length through the IT department. We’re seeing in connection with these phenomena such as the business technologist, the technical specialist who works with or is employed by the business department rather than within a separate IT department, and one of whose key strengths is an understanding of the business.  So that is certainly an important dimension that we’re seeing and one of the requirements for the Platform is that it should be usable in an environment where business is using IT more directly.

But that wasn’t the question you asked. The question was, ‘isn’t it a problem that the standards are defined by technologists?’ We don’t believe it’s a problem provided that the technologists do have an understanding of the business environment. That was why in the Business Scenario activity that we conducted, one of the key inputs was a roundtable workshop with CIO level people, and that is where a lot of our perspective on why things are changing comes from. Open Platform 3.0 certainly does have dimension of fundamental architecture patterns and part of that is business architecture patterns but it also has a technical dimension, and obviously you do really need the technical people to explore that dimension though they do always need to keep in mind the technology is there to serve the business.

DL: If you actually look at trends in the marketplace about how IT is done, and in fact if you look at the last blog post that Allen [Brown] did about agile, the whole thrust of agile methodologies and its successor DevOps is to really get the implementers right next to the business people and have a very tight arrangement in order to get fast iteration and really have the implementer do what the business person needs. I actually view consumerization not as some outside threat but actually a logical extension of that trend. What’s happening in my opinion is that people who are not technologists, who are not part of the IT department, are getting comfortable using and managing their own technology. And so they’re making decisions that used to be made by the IT department years ago – or what used to be the IT department. First there was the big mainframe, and you handed in your cards at a window and you got your printout in your little cubby hole. Then the IT department bought your PC, and now we bring our own devices. There’s nothing wrong with that, that’s people getting comfortable with technology and making decisions. I think that’s one of the reasons we have need for an Open Platform 3.0 approach – to develop business guidance and eventually technical standards on how we keep up with that trend. Because it’s a very natural trend – people want to control the resources they need to get their job done, and if those resources are technical resources, and they’re comfortable doing that, great!

Convergence and Open Platform 3.0 seem to take us closer and closer to The Open Group’s vision of Boundaryless Information Flow™.  Is Open Platform 3.0 the fulfillment of that vision?

DL: I think I’d be crazy to say that it’s the endpoint of that vision. I think being able to move large amounts of data and make decisions on it is a significant step forward in Boundaryless Information Flow, but this is a two-edged sword. I talked about all that data being generated by mobile devices and sensors and retail networks and social networks and things like that. That data is growing exponentially.  The number of people who can make decisions on that data are growing at best linearly and not very quickly. So if there’s all this data out there and nobody to look at it, we need to ask if we have we lowered the boundary for communications or have we actually raised it by creating a pile of data that no one can climb? That’s why I think a next step is, in fact, more machine-assisted analytics and predictive analytics and machine learning that will help humans digest and understand that data. That will be, I think, yet another step toward Boundaryless Information Flow. Moving bits around does not equate to information flow – its only information when it moves from data to being information in a human’s brain. Until we lower that barrier as well, we’re not there. And even beyond that, there’s still lots of things that can be done, in terms of breaking down human language barriers and things like that or social networks in more intuitive ways. I think there’s a long way to go. I think this is a really important step forward, but fulfillment is too strong a word.

CH:  Not in itself, I don’t believe. It is a major contribution towards the vision of Boundaryless Information Flow but it is not the complete fulfillment of that vision. Since we’ve formulated the problem statement of Boundaryless Information Flow there have been a number of developments that have impacted on it and maybe helped to bring it closer. So you might think of SOA as an important enabling technology for Boundaryless Information Flow, replacing the information silos with interacting services. Now we’re seeing Open Platform 3.0, which is certainly going to have a service-oriented flavor, shall we say, although it probably will not look exactly like traditional SOA. The Boundaryless Information Flow requirement was a very far-reaching problem statement. The Interoperable Business Scenario was where it was first set out and since then we’ve been gradually making process toward it. Open Platform 3.0 will bring it closer, but I’m sure there will be other things still needed to make it happen. 

One of the key things for Boundaryless Information Flow is Enterprise Architecture. So within a particular enterprise, the business and IT needs to be architected to enable Boundaryless Information Flow, and TOGAF is the method that is defined and maintained by The Open Group for how enterprises define enterprise architectures. Open Platform 3.0 will complement that by providing a ‘this is what an architecture looks like that enables the business to take advantage of this new converging technologies.’ But there will still be a need for the Enterprise Architect to put that together with the other particular factors involved in an enterprise to create an architecture for Boundaryless Information Flow within that enterprise.

When can we expect the first standard from Open Platform 3.0?

DL: Well, we published the Cloud Ecosystem Reference Guide, and again the understanding of how business partners relate in the Cloud world is a key component of Open Platform 3.0. The Forum has a roadmap, and will start publishing the case studies still in process.

The message I would say is there’s already early value in the Cloud Ecosystem Reference Model, which is a logical continuation of cloud work that had already gone on in the Work Group, but is now part of the Forum as part of Open Platform 3.0.

CH: That’s always a tricky question however I can tell you what is planned. The intention, as I said, was to produce a Snapshot definition by the end of March and, given we are a quarter of the way through the meeting at this conference, which is the key meeting that will define the basis for that, the progress has been good so far, so I’m optimistic. A Snapshot is not a Standard. A Snapshot is a statement of ‘this is what we are thinking and might be what it will look like,’ but it’s not guaranteed in any way that the Standard will follow the Snapshot. We are intending to produce the first Standard definition of the platform in about a year’s time after the Snapshot.  That will give the opportunity for people not only within The Open Group but outside The Open Group to give us input and further understanding of the way people intend to use the platform as feedback on the snapshot, which should be the basis for the first published standard.

For more on the Open Platform 3.0 Forum, please visit: http://www3.opengroup.org/subjectareas/platform3.0.

If you have any questions about Open Platform 3.0 or if you would like to join the new Forum, please contact Chris Harding (c.harding@opengroup.org) for queries regarding the Forum or Chris Parnell (c.parnell@opengroup.org) for queries regarding membership.

Chris HardingDr. Chris Harding is Director for Interoperability and SOA at The Open Group. He has been with The Open Group for more than ten years, and is currently responsible for managing and supporting its work on interoperability, including SOA and interoperability aspects of Cloud Computing, and the Open Platform 3.0 Forum. He is a member of the BCS, the IEEE and the AEA, and is a certified TOGAF® practitioner.

Dave LounsburyDave is Chief Technical Officer (CTO) and Vice President, Services for The Open Group. As CTO, he ensures that The Open Group’s people and IT resources are effectively used to implement the organization’s strategy and mission.  As VP of Services, Dave leads the delivery of The Open Group’s proven collaboration processes for collaboration and certification both within the organization and in support of third-party consortia. Dave holds a degree in Electrical Engineering from Worcester Polytechnic Institute, and is holder of three U.S. patents.

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Filed under Cloud, Cloud/SOA, Conference, Open Platform 3.0, Standards, TOGAF®

Facing the Challenges of the Healthcare Industry – An Interview with Eric Stephens of The Open Group Healthcare Forum

By The Open Group

The Open Group launched its new Healthcare Forum at the Philadelphia conference in July 2013. The forum’s focus is on bringing Boundaryless Information Flow™ to the healthcare industry to enable data to flow more easily throughout the complete healthcare ecosystem through a standardized vocabulary and messaging. Leveraging the discipline and principles of Enterprise Architecture, including TOGAF®, the forum aims to develop standards that will result in higher quality outcomes, streamlined business practices and innovation within the industry.

At the recent San Francisco 2014 conference, Eric Stephens, Enterprise Architect at Oracle, delivered a keynote address entitled, “Enabling the Opportunity to Achieve Boundaryless Information Flow” along with Larry Schmidt, HP Fellow at Hewlett-Packard. A veteran of the healthcare industry, Stephens was Senior Director of Enterprise Architects Excellus for BlueCross BlueShield prior to joining Oracle and he is an active member of the Healthcare Forum.

We sat down after the keynote to speak with Stephens about the challenges of healthcare, how standards can help realign the industry and the goals of the forum. The opinions expressed here are Stephens’ own, not of his employer.

What are some of the challenges currently facing the healthcare industry?

There are a number of challenges, and I think when we look at it as a U.S.-centric problem, there’s a disproportionate amount of spending that’s taking place in the U.S. For example, if you look at GDP or percentage of GDP expenditures, we’re looking at now probably 18 percent of GDP [in the U.S.], and other developed countries are spending a full 5 percent less than that of their GDP, and in some cases they’re getting better outcomes outside the U.S.

The mere fact that there’s the existence of what we call “medical tourism, where if I need a hip replacement, I can get it done for a fraction of the cost in another country, same or better quality care and have a vacation—a rehab vacation—at the same time and bring along a spouse or significant other, means there’s a real wide range of disparity there. 

There’s also a lack of transparency. Having worked at an insurance company, I can tell you that with the advent of high deductible plans, there’s a need for additional cost information. When I go on Amazon or go to a local furniture store, I know what the cost is going to be for what I’m about to purchase. In the healthcare system, we don’t get that. With high deductible plans, if I’m going to be responsible for a portion or a larger portion of the fee, I want to know what it is. And what happens is, the incentives to drive costs down force the patient to be a consumer. The consumer now asks the tough questions. If my daughter’s going in for a tonsillectomy, show me a bill of materials that shows me what’s going to be done – if you are charging me $20/pill for Tylenol, I’ll bring my own. Increased transparency is what will in turn drive down the overall costs.

I think there’s one more thing, and this gets into the legal side of things. There is an exorbitant amount of legislation and regulation around what needs to be done. And because every time something goes sideways, there’s going to be a lawsuit, doctors will prescribe an extra test, and extra X-ray for a patient whether they need it or not.

The healthcare system is designed around a vicious cycle of diagnose-treat-release. It’s not incentivized to focus on prevention and management. Oregon is promoting these coordinated care organizations (CCOs) that would be this intermediary that works with all medical professionals – whether it was physical, mental, dental, even social worker – to coordinate episodes of care for patients. This drives down inappropriate utilization – for example, using an ER as a primary care facility and drives the medical system towards prevention and management of health. 

Your keynote with Larry Schmidt of HP focused a lot on cultural changes that need to take place within the healthcare industry – what are some of the changes necessary for the healthcare industry to put standards into place?

I would say culturally, it goes back to those incentives, and it goes back to introducing this idea of patient-centricity. And for the medical community, to really start recognizing that these individuals are consumers and increased choice is being introduced, just like you see in other industries. There are disruptive business models. As a for instance, medical tourism is a disruptive business model for United States-based healthcare. The idea of pharmacies introducing clinical medicine for routine care, such as what you see at a CVS, Wal-Mart or Walgreens. I can get a flu shot, I can get a well-check visit, I can get a vaccine – routine stuff that doesn’t warrant a full-blown medical professional. It’s applying the right amount of medical care to a particular situation.

Why haven’t existing standards been adopted more broadly within the industry? What will help providers be more likely to adopt standards?

I think the standards adoption is about “what’s in it for me, the WIIFM idea. It’s demonstrating to providers that utilizing standards is going to help them get out of the medical administration business and focus on their core business, the same way that any other business would want to standardize its information through integration, processes and components. It reduces your overall maintenance costs going forward and arguably you don’t need a team of billing folks sitting in an doctor’s office because you have standardized exchanges of information.

Why haven’t they been adopted? It’s still a question in my mind. Why would a doctor not want to do that is perhaps a question we’re going to need to explore as part of the Healthcare Forum.

Is it doctors that need to adopt the standards or technologies or combination of different constituents within the ecosystem?

I think it’s a combination. We hear a lot about the Affordable Care Act (ACA) and the health exchanges. What we don’t hear about is the legislation to drive toward standardization to increase interoperability. So unfortunately it would seem the financial incentives or things we’ve tried before haven’t worked, and we may simply have to resort to legislation or at least legislative incentives to make it happen because part of the funding does cover information exchanges so you can move health information between providers and other actors in the healthcare system.

You’re advocating putting the individual at the center of the healthcare ecosystem. What changes need to take place within the industry in order to do this?

I think it’s education, a lot of education that has to take place. I think that individuals via the incentive model around high deductible plans will force some of that but it’s taking responsibility and understanding the individual role in healthcare. It’s also a cultural/societal phenomenon.

I’m kind of speculating here, and going way beyond what enterprise architecture or what IT would deliver, but this is a philosophical thing around if I have an ailment, chances are there’s a pill to fix it. Look at the commercials, every ailment say hypertension, it’s easy, you just dial the medication correctly and you don’t worry as much about diet and exercise. These sorts of things – our over-reliance on medication. I’m certainly not going to knock the medications that are needed for folks that absolutely need them – but I think we can become too dependent on pharmacological solutions for our health problems.   

What responsibility will individuals then have for their healthcare? Will that also require a cultural and behavioral shift for the individual?

The individual has to start managing his or her own health. We manage our careers and families proactively. Now we need to focus on our health and not just float through the system. It may come to financial incentives for certain “individual KPIs such as blood pressure, sugar levels, or BMI. Advances in medical technology may facilitate more personal management of one’s health.

One of the Healthcare Forum’s goals is to help establish Boundaryless Information Flow within the Healthcare industry you’ve said that understanding the healthcare ecosystem will be a key component for that what does that ecosystem encompass and why is it important to know that first?

Very simply we’re talking about the member/patient/consumer, then we get into the payers, the providers, and we have to take into account government agencies and other non-medical agents, but they all have to work in concert and information needs to flow between those organizations in a very standardized way so that decisions can be made in a very timely fashion.

It can’t be bottled up, it’s got to be provided to the right provider at the right time, otherwise, best case, it’s going to cost more to manage all the actors in the system. Worst case, somebody dies or there is a “never event due to misinformation or lack of information during the course of care. The idea of Boundaryless Information Flow gives us the opportunity to standardize, have easily accessible information – and by the way secured – it can really aide in that decision-making process going forward. It’s no different than Wal-Mart knowing what kind of merchandise sells well before and after a hurricane (i.e., beer and toaster pastries, BTW). It’s the same kind of real-time information that’s made available to a Google car so it can steer its way down the road. It’s that kind of viscosity needed to make the right decisions at the right time.

Healthcare is a highly regulated industry, how can Boundarylesss Information Flow and data collection on individuals be achieved and still protect patient privacy?

We can talk about standards and the flow and the technical side. We need to focus on the security and privacy side.  And there’s going to be a legislative side because we’re going to touch on real fundamental data governance issue – who owns the patient record? Each actor in the system thinks they own the patient record. If we’re going to require more personal accountability for healthcare, then shouldn’t the consumer have more ownership? 

We also need to address privacy disclosure regulations to avoid catastrophic data leaks of protected health information (PHI). We need bright IT talent to pull off the integration we are talking about here. We also need folks who are well versed in the privacy laws and regulations. I’ve seen project teams of 200 have up to eight folks just focusing on the security and privacy considerations. We can argue about headcount later but my point is the same – one needs some focused resources around this topic.

What will standards bring to the healthcare industry that is missing now?

I think the standards, and more specifically the harmonization of the standards, is going to bring increased maintainability of solutions, I think it’s going to bring increased interoperability, I think it’s going to bring increased opportunities too. We see mobile computing or even DropBox, that has API hooks into all sorts of tools, and it’s well integrated – so I can integrate and I can move files between devices, I can move files between apps because they have hooks it’s easy to work with. So it’s building these communities of developers, apps and technical capabilities that makes it easy to move the personal health record for example, back and forth between providers and it’s not a cataclysmic event to integrate a new version of electronic health records (EHR) or to integrate the next version of an EHR. This idea of standardization but also some flexibility that goes into it.

Are you looking just at the U.S. or how do you make a standard that can go across borders and be international?

It is a concern, much of my thinking and much of what I’ve conveyed today is U.S.-centric, based on our problems, but many of these interoperability problems are international. We’re going to need to address it; I couldn’t tell you what the sequence is right now. There are other considerations, for example, single vs. multi-payer—that came up in the keynote. We tend to think that if we stay focused on the consumer/patient we’re going to get it for all constituencies. It will take time to go international with a standard, but it wouldn’t be the first time. We have a host of technical standards for the Internet (e.g., TCP/IP, HTTP). The industry has been able to instill these standards across geographies and vendors. Admittedly, the harmonization of health care-related standards will be more difficult. However, as our world shrinks with globalization an international lens will need to be applied to this challenge. 

Eric StephensEric Stephens (@EricStephens) is a member of Oracle’s executive advisory community where he focuses on advancing clients’ business initiatives leveraging the practice of Business and Enterprise Architecture. Prior to joining Oracle he was Senior Director of Enterprise Architecture at Excellus BlueCross BlueShield leading the organization with architecture design, innovation, and technology adoption capabilities within the healthcare industry.

 

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Filed under Conference, Data management, Enterprise Architecture, Healthcare, Information security, Standards, TOGAF®

The Open Group San Francisco 2014 – Day Two Highlights

By Loren K. Baynes, Director, Global Marketing Communications

Day two, February 4th, of The Open Group San Francisco conference kicked off with a welcome and opening remarks from Steve Nunn, COO of The Open Group and CEO of the Association of Enterprise Architects.

Nunn introduced Allen Brown, President and CEO of The Open Group, who provided highlights from The Open Group’s last quarter.  As of Q4 2013, The Open Group had 45,000 individual members in 134 countries hailing from 449 member companies in 38 countries worldwide. Ten new member companies have already joined The Open Group in 2014, and 24 members joined in the last quarter of 2013, with the first member company joining from Vietnam. In addition, 6,500 individuals attended events sponsored by The Open Group in Q4 2013 worldwide.

Updates on The Open Group’s ongoing work were provided including updates on the FACE™ Consortium, DirectNet® Waveform Standard, Architecture Forum, Archimate® Forum, Open Platform 3.0™ Forum and Security Forum.

Of note was the ongoing development of TOGAF® and introduction of a three-volume work including individual volumes outlining the TOGAF framework, guidance and tools and techniques for the standard, as well as collaborative work that allows the Archimate modeling language to be used for risk management in enterprise architectures.

In addition, Open Platform 3.0 Forum has already put together 22 business use cases outlining ROI and business value for various uses related to technology convergence. The Cloud Work Group’s Cloud Reference Architecture has also been submitted to ISO for international standards certification, and the Security Forum has introduced certification programs for OpenFAIR risk management certification for individuals.

The morning plenary centered on The Open Group’s Dependability through Assuredness™ (O-DA) Framework, which was released last August.

Speaking first about the framework was Dr. Mario Tokoro, Founder and Executive Advisor for Sony Computer Science Laboratories. Dr. Tokoro gave an overview of the Dependable Embedded OS project (DEOS), a large national project in Japan originally intended to strengthen the country’s embedded systems. After considerable research, the project leaders discovered they needed to consider whether large, open systems could be dependable when it came to business continuity, accountability and ensuring consistency throughout the systems’ lifecycle. Because the boundaries of large open systems are ever-changing, the project leaders knew they must put together dependability requirements that could accommodate constant change, allow for continuous service and provide continuous accountability for the systems based on consensus. As a result, they put together a framework to address both the change accommodation cycle and failure response cycles for large systems – this framework was donated to The Open Group’s Real-Time Embedded Systems Forum and released as the O-DA standard.

Dr. Tokoro’s presentation was followed by a panel discussion on the O-DA standard. Moderated by Dave Lounsbury, VP and CTO of The Open Group, the panel included Dr. Tokoro; Jack Fujieda, Founder and CEO ReGIS, Inc.; T.J. Virdi, Senior Enterprise IT Architect at Boeing; and Bill Brierly, Partner and Senior Consultant, Conexiam. The panel discussed the importance of openness for systems, iterating the conference theme of boundaries and the realities of having standards that can ensure openness and dependability at the same time. They also discussed how the O-DA standard provides end-to-end requirements for system architectures that also account for accommodating changes within the system and accountability for it.

Lounsbury concluded the track by iterating that assuring systems’ dependability is not only fundamental to The Open Group mission of Boundaryless Information Flow™ and interoperability but also in preventing large system failures.

Tuesday’s late morning sessions were split into two tracks, with one track continuing the Dependability through Assuredness theme hosted by Joe Bergmann, Forum Chair of The Open Group’s Real-Time and Embedded Systems Forum. In this track, Fujieda and Brierly furthered the discussion of O-DA outlining the philosophy and vision of the standard, as well as providing a roadmap for the standard.

In the morning Business Innovation & Transformation track, Alan Hakimi, Consulting Executive, Microsoft presented “Zen and the Art of Enterprise Architecture: The Dynamics of Transformation in a Complex World.” Hakimi emphasized that transformation needs to focus on a holistic view of an organization’s ecosystem and motivations, economics, culture and existing systems to help foster real change. Based on Buddhist philosophy, he presented an eightfold path to transformation that can allow enterprise architects to approach transformation and discuss it with other architects and business constituents in a way that is meaningful to them and allows for complexity and balance.

This was followed by “Building the Knowledge-Based Enterprise,” a session given by Bob Weisman, Head Management Consultant for Build the Vision.

Tuesday’s afternoon sessions centered on a number of topics including Business Innovation and Transformation, Risk Management, Archimate, TOGAF tutorials and case studies and Professional Development.

In the Archimate track, Vadim Polyakov of Inovalon, Inc., presented “Implementing an EA Practice in an Agile Enterprise” a case study centered on how his company integrated its enterprise architecture with the principles of agile development and how they customized the Archimate framework as part of the process.

The Risk Management track featured William Estrem, President, Metaplexity Associates, and Jim May of Windsor Software discussing how the Open FAIR Standard can be used in conjunction with TOGAF 9.1 to enhance risk management in organizations in their session, “Integrating Open FAIR Risk Analysis into the Enterprise Architecture Capability.” Jack Jones, President of CXOWARE, also discussed the best ways for “Communicating the Value Proposition” for cohesive enterprise architectures to business managers using risk management scenarios.

The plenary sessions and many of the track sessions from today’s tracks can be viewed on The Open Group’s Livestream channel at http://new.livestream.com/opengroup.

The day culminated with dinner and a Lion Dance performance in honor of Chinese New Year performed by Leung’s White Crane Lion & Dragon Dance School of San Francisco.

We would like to express our gratitude for the support by our following sponsors:  BIZZDesign, Corso, Good e-Learning, I-Server and Metaplexity Associates.

IMG_1460 copy

O-DA standard panel discussion with Dave Lounsbury, Bill Brierly, Dr. Mario Tokoro, Jack Fujieda and TJ Virdi

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Filed under Conference, Enterprise Architecture, Enterprise Transformation, Standards, TOGAF®, Uncategorized

What I learnt at The Open Group Bangalore Conference last weekend

By Sreekanth Iyer, Executive IT Architect, IBM

It was quite a lot of learning on a Saturday attending The Open Group conference at Bangalore. Actually it was a two day program this year. I could not make it on Friday because of other work commitments. I heard from the people who attended that it was a great session on Friday. At least I knew about a fellow IBMer Jithesh Kozhipurath’s presentation on Friday. I’d the chance to look at that excellent material on applying TOGAF® practices for integrated IT Operations Enterprise Architecture which was his experience sharing of the lab infra optimization work that he was leading.

I started bit late on Saturday, thinking it was happening at the Leela Palace which was near to my home (Ah.. that was in 2008) Realized late that it was at the Philips Innovation Campus at Manyata. But managed to reach just on time before the start of the sessions.

The day started with an Architecture as a Service discussion. The presentation was short but there were lot of interesting questions and interactions post the session.  I was curious know more about the “self-service” aspect on that topic.

Then we had Jason Uppal of ClinicialMessage Inc. on stage (see picture below) , who gave a wonderful presentation on the human touch to the architecture and how to leverage EA to make disruptive changes without disrupting the working systems.

Jason bangaloreLots of take-aways from the session. Importantly the typical reasons why certain Architectures can fail… caused many a times we have a solution already in our mind and we are trying to fit that into the requirement. And most of these times if we look at the Requirements artifact we will be see that the problems are not rightly captured. Couldn’t agree more with the good practices that he discussed.

Starting with  “Identifying the Problem Right” – I thought that is definitely the first and important step in Architecture.  Then Jason talked about significance of communicating and engaging people and stakeholders in the architecture — point that he drove home with a good example from the health care industry. He talked about the criticality of communicating and engaging the stakeholders — engagement of course improves quality. Building the right levers in the architecture and solving the whole problem were some of the other key points that I noted down. More importantly the key message was as Architects, we have to go beyond drawing the lines and boxes to deliver the change, may be look to deliver things that can create an impact in 30 days balancing the short term and long term goals.

I got the stage for couple of minutes to update on the AEA Bangalore Chapter activities. My request to the attendees was to leverage the chapter for their own professional development – using that as a platform to share expertise, get answers to queries, connect with other professionals of similar interest and build the network. Hopefully will see more participation in the Bangalore chapter events this year.

On the security track, had multiple interesting sessions. Began with Jim Hietala of The Open Group discussing the Risk Management Framework. I’ve been attending a course on the subject. But this one provided a lot of insight on the taxonomy (O-RT) and the analysis part – more of taking a quantitative approach than a qualitative approach. Though the example was based on risks with regard to laptop thefts, there is no reason we can’t apply the principles to real issues like quantifying the threats for moving workloads to cloud. (that’s another to-do added to my list).

Then it was my session on the Best practices for moving workloads to cloud for Indian Banks. Talked about the progress so far with the whitepaper. The attendees were limited as there was Jason’s EA workshop happening in parallel. But those who attended were really interested in the subject. We did have a good discussion on the benefits, challenges and regulations with regard to the Indian Banking workloads and their movement to cloud.  We discussed few interesting case studies. There are areas that need more content and I’ve requested the people who attended the session to participate in the workgroup. We are looking at getting a first draft done in the next 30 days.

Finally, also sat in the presentation by Ajit A. Matthew on the security implementation at Intel. Everywhere the message is clear. You need to implement context based security and security intelligence to enable the new age innovation but at the same time protect your core assets.

It was a Saturday well spent. Added had some opportunities to connect with few new folks and understand their security challenges with cloud.  Looking to keep the dialog going and have an AEA Bangalore chapter event sometime during Q1. In that direction, I took the first step to write this up and share with my network.

Event Details:
The Open Group Bangalore, India
January 24-25, 2014

Sreekanth IyerSreekanth Iyer is an Executive IT Architect in IBM Security Systems CTO office and works on developing IBM’s Cloud Security Technical Strategy. He is an Open Group Certified Distinguished Architect and is a core member of the Bangalore Chapter of the Association of Enterprise Architects. He has over 18 years’ industry experience and has led several client solutions across multiple industries. His key areas of work include Information Security, Cloud Computing, SOA, Event Processing, and Business Process management. He has authored several technical articles, blogs and is a core contributor to multiple Open Group as well as IBM publications. He works out of the IBM India Software Lab Bangalore and you can follow him on Twitter @sreek.

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Filed under Conference, Enterprise Architecture, Healthcare, TOGAF®

The Open Group London – Day Two Highlights

By Loren K. Baynes, Director, Global Marketing Communications

We eagerly jumped into the second day of our Business Transformation conference in London on Tuesday October 22nd!  The setting is the magnificent Central Hall Westminster.

Steve Nunn, COO of The Open Group and CEO of Association of Enterprise Architects (AEA), started off the morning introducing our plenary based on Healthcare Transformation.  Steve noted that the numbers in healthcare spend are huge and bringing Enterprise Architecture (EA) to healthcare will help with efficiencies.

The well-renowned Dr. Peter Sudbury, Healthcare Specialist with HP Enterprise Services, discussed the healthcare crisis (dollars, demand, demographics), the new healthcare paradigm, barriers to change and innovation. Dr. Sudbury also commented on the real drivers of healthcare costs: healthcare inflation is higher intrinsically; innovation increases cost; productivity improvements lag other industries.

IMG_sudburyDr. Peter Sudbury

Dr. Sudbury, Larry Schmidt (Chief Technologist, HP) and Roar Engen (Head of Enterprise Architecture, Helse Sør-Øst RHF, Norway) participated in the Healthcare Transformation Panel, moderated by Steve Nunn.  The group discussed opportunities for improvement by applying EA in healthcare.  They mentioned that physicians, hospitals, drug manufacturers, nutritionists, etc. should all be working together and using Boundaryless Information Flow™ to ensure data is smoothly shared across all entities.  It was also stated that TOGAF® is beneficial for efficiencies.

Following the panel, Dr. Mario Tokoro (Founder & Executive Advisor of Sony Computer Science Laboratories, Inc. Japanese Science & Technology Agency, DEOS Project Leader) reviewed the Dependability through Assuredness™ standard, a standard of The Open Group.

The conference also offered many sessions in Finance/Commerce, Government and Tutorials/Workshops.

Margaret Ford, Consult Hyperion, UK and Henk Jonkers of BIZZdesign, Netherlands discussed “From Enterprise Architecture to Cyber Security Risk Assessment”.  The key takeaways were: complex cyber security risks require systematic, model-based risk assessment; attack navigators can provide this by linking ArchiMate® to the Risk Taxonomy.

“Applying Service-Oriented Architecture within a Business Technology Environment in the Finance Sector” was presented by Gerard Peters, Managing Consultant, Capgemini, The Netherlands. This case study is part of a white paper on Service-Oriented Architecture for Business Technology (SOA4BT).

You can view all of the plenary and many of the track presentations at livestream.com.  And for those who attended, full conference proceedings will be available.

The night culminated with a spectacular experience on the London Eye, the largest Ferris wheel in Europe located on the River Thames.

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Filed under ArchiMate®, Cloud/SOA, Enterprise Architecture, Enterprise Transformation, Healthcare, Professional Development, Service Oriented Architecture, TOGAF®